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Posts: 5
Registered: 06.07.2010
06.10.11 21:33:29
Ditto. I have the same problem with converting one particular DVD. No sync problem with playing that DVD in DVD player or from the VIDEO_TS directory on a HDD. But there is a ~6 seconds lag between video and audio tracks if that DVD is converted to a movie. No matter which output formats are chosen for video and audio.
Posts: 2396
Registered: 29.01.2012
09.10.11 10:18:01
To: alsospb

To: mikeyw27

Could you please specify the origin of your DVD? Is it commercial DVD movie bought in store or DVD from camcorder, DVD recorder?
Posts: 5
Registered: 06.07.2010
15.10.11 19:14:35
To: Vlad

Yes, it happens with the disk
http://www.ozon.ru/context/detail/id/505559/?item=1338702

Уже после титров, когда Подберезовиков раздает указания, рассинхронизация составляет около 3 секунд (видео впереди звука). Затем разница увеличивается до 6-7 секунд.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
17.10.11 13:36:18
To: alsospb


Hello,

Please make sure you use the latest version of AVS Video Converter 8.1:
http://download.avs4you.net/distributives/AVSVideoConverter.exe

Specify to which format you convert and which presets you select. Please also specify whether audio is out of sync in the preview window.

Best regards.
Posts: 3
Registered: 04.10.2011
19.10.11 16:24:03
To: Lex
I have a similar problem even if I've installed the latest 8.1 converter.
I'm trying to convert a WMV to FLV (H.264/AVC) and i get the audio a fraction of a second out of sync.

Thanks
Posts: 5
Registered: 06.07.2010
19.10.11 19:19:53
To: Lex

The problem exists for the AVS Video Converter 8.1 too. I've prepared the ZIP file containing attempts to convert first ~7 minutes of the movie mentioned in my previous message to MKV and AVI + screenshots with conversion settings (file's size is about 608 MB):

http://www.also.ru/AVS/AVS.zip

The audio runs ahead video for ~3 seconds just after titles in both cases (I was incorrect in my comment in Russian in my previous message).
Lex
Administrator
Posts: 914
Registered: 20.05.2010
20.10.11 12:59:08
To: alsospb


Hello,

In order to solve the issue we need your original file. Please cut about 20 Mb and send it to us.

Best regards.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
20.10.11 13:02:30
To: Pat Duff


Hello,

Your request was answered on our support system http://support.avs4you.com/login.aspx

Best regards.
Posts: 5
Registered: 06.07.2010
20.10.11 14:22:39
To: Lex

DVD9 to 20 MB? How?
Posts: 3
Registered: 04.10.2011
20.10.11 15:21:29
To: alsospb

The sample file is uploaded.
NB: I don't have the problem with this file only, I had it with all I tried to convert to FLV H.264 since I bought my license.
Thanks
Posts: 2396
Registered: 29.01.2012
26.10.11 13:07:42
To: Pat Duff

Sorry, but we have not received the file. Could you please upload it once again naming with your first and last names?


To: alsospb

You sure it is DVD9? not DVD5? In any case there must be vob files in your DVD. What is their size?
Posts: 5
Registered: 06.07.2010
26.10.11 21:36:52
Vlad:
To: alsospb

You sure it is DVD9? not DVD5? In any case there must be vob files in your DVD. What is their size?

It is DVD9.
Total size of VOB files is 8268834816 bytes (~7.85 GB)
Posts: 2396
Registered: 29.01.2012
30.10.11 19:10:48
To: alsospb

As far as I know from our support managers, you have already provided us with one of vob files from your DVD. Thank you for the file, we will test it and let you know about the results. Please wait.
Posts: 3
Registered: 04.10.2011
02.11.11 14:55:02
To: Pat Duff

The file is uploded.
Posts: 2396
Registered: 29.01.2012
03.11.11 10:36:35
To: Pat Duff

Thank you for the file. We will test it and let you know about the results. Please wait.
Posts: 1
Registered: 03.02.2012
03.02.12 14:00:29
Hi All,

Bit of a newbie and trying to convert an AVI file onto a dvd, which has come out, out of sync.. I have added the screen shot below of my settings..

I'm a bit thick and also need advice on what to put as an output file address... I used to use Prism which automatically put the converted file (MP4) into my video folder as i stream my files into MP4 to watch over Apple TV... This doesn't seem to show the converted file anywhere. I'm assuming it's because I'm not putting an output file address... I tried "My Video" but this came back as a neddy no no..

Any newbie advice would be welcomed in an idiot proof way, would be mucho appreciated..

Thanks.
Attached files:
Lex
Administrator
Posts: 914
Registered: 20.05.2010
05.02.12 11:30:32
To: citysurfboy


Hello,

Your request is processed at our support system:
http://support.avs4you.com

Best regards.
Posts: 1
Registered: 04.04.2012
04.04.12 22:25:54
Hi

When converting from a .mkv file to .avi the audio come out of sync. Is there a fix for this please? I have attached a screenshot of my settings.

Thanks very much
Attached files:
Administrator
Posts: 570
Registered: 03.07.2008
05.04.12 12:03:29
To: Chimpsarse


Hello,

Please provide some additional information:
- specify the origin of the file you are trying to convert;
- specify if the output video is out of sync if you select an other format/preset
- specify whether audio is out of sync in the preview window;
- attach a screenshot of your PC configuration: right-click My Computer, choose Properties, make a screenshot of the General tab.

Best regards.
Posts: 1
Registered: 23.12.2011
23.12.11 05:08:22
I can't convert from windows media center WTV wih ac3 audio to an AVI file without the sound progressively lagging behind he video it stinks because I paid a fair amount of money for this software only to find out it is subpar to free programs
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