To: Hardhat
Sorry for not replying earlier!
We are really disappointed by the problems you have had when using our software are looking forward to resolving them.
Firstly, we would not recommend you using the previous versions of AVS software, as some bugs have been corrected and the other newest AVS programs might not function properly when used along with the previous versions.
Please make sure that you have converted your file using the latest version of AVS Video Converter (
v.6.2.5.334).
We`d apprecaite if you tried to playback 1) the DVD movie saved on your hard disc after conversion (play VIDEO_TS.IFO file); 2) the DVD disc on your PC, as well as 3) the disc in your DVD player. In which case do you notice picture and sound distortion?
Also open the source WMV file in the program once again, choose the preset, click on Advanced > File Information and make a screenshot of this window. Please attach it here.
Hope to hear from you soon