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Posts: 2
Registered: 06.02.2011
06.02.11 19:32:37
I am having a problem with avs dvd copy. I load the software with the dvd and setup it was i normally would. but with this dvd i'm getting the error :
Acces Violation at address 10021E0B in module 'AVSVideoPlayer.dll'
Read of address 000000000.
Al
Support Manager
Posts: 166
Registered: 08.07.2008
07.02.11 05:46:12
To: stefam

Some major updates are not shown in the Update Manager's list, but you are able to download the new versions from our download page.


To: rpower3970

Please, download the file, unpack exe into C:\Program Files\AVS4YOU\AVSDVDCopy folder
It will resolve the issue.
Looking forward to hearing from you.
Posts: 6
Registered: 30.09.2009
10.02.11 19:53:22
To: Al
I'm getting "Access Violation at address 004D0852 in module "AVSVideoConverter.exe". Read of Address 000000028." while trying to convert an MKV file to MP4. I'm at the latest version of VideoConverter. Any suggests as to what I could do to get around this?
Attached files:
Al
Support Manager
Posts: 166
Registered: 08.07.2008
11.02.11 00:10:33
To: ikak

Do you get it while working with that mkv only?
Could you please send us the file for further testing.
The instructions have been sent to you via support system
Looking forward to hearing from you!
Posts: 1
Registered: 08.03.2011
08.03.11 17:13:47
stefam:
It wasn't showing that I needed an update when I ran the AVS updater though.


I just realised the same thing: I've been checking for updates every now and then with version 6.... of video converter, and it doesn't say there's a whole new version available.

Great program btw, but if it could auto update to all the latest versions, not justincremental ones, that would be greater!
Posts: 2396
Registered: 29.01.2012
10.03.11 02:47:02
To: jasonj

Hello,

The problem has already been discussed in this topic. Please do not post offtop.

Best regards.
Posts: 4
Registered: 28.03.2011
28.03.11 10:47:17
I'm getting "Access Violation at address 004D0852 in module "AVSVideoConverter.exe". Read of Address 000000028." while trying to convert an MKV file to AVI. I'm at the latest version of VideoConverter. Any suggests as to what I could do to get around this?
When I "Repair" the Program, AVSMobileDevice2ActiveSync.dll cannot be repared (see annex).
Attached files:
Posts: 2396
Registered: 29.01.2012
29.03.11 03:47:00
To: Cehash

Do you get this error converting just one certain mkv file? please make sure that the file is not corrupted and plays properly in media players.
Posts: 1
Registered: 29.03.2011
29.03.11 11:02:33
I too am having the exact same problem. Must be some bug in the system. So you have to totally uninstall and reinstall to get it to work everytime?? what a pain.
Posts: 2396
Registered: 29.01.2012
30.03.11 03:51:03
To: 1000heroes@gmail.com

If the error appeared after installing latest updates, yes, you should reinstall the whole suite, however it is just one time reinstallation.
Posts: 4
Registered: 28.03.2011
31.03.11 01:13:27
Vlad:
To: Cehash

Do you get this error converting just one certain mkv file? please make sure that the file is not corrupted and plays properly in media players.


I tried 3 different mkv-files; all 3 files played perfect in" Media Player Classic".
Converting to avi-format gives me for 2 files an error ("Access Violation at address 004D0852 in module "AVSVideoConverter.exe")
For the third file: everything worked perfect. Strange ...
Posts: 2396
Registered: 29.01.2012
31.03.11 03:40:36
To: Cehash

Thank you for the details.

Firstly, please try reinstalling AVS software using the instrucitons here.

Please inform about the results.
Posts: 4
Registered: 28.03.2011
31.03.11 09:12:45
Vlad:
To: Cehash

Firstly, please try reinstalling AVS software using the instrucitons here.
Please inform about the results.


I've done exactly what is described, but no success with the two other mkv-files..
In annex the error messages.
Attached files:
Posts: 2396
Registered: 29.01.2012
01.04.11 02:50:43
To: Cehash

Hello,

Please upload one of mkv files (converting which you get error) to our ftp-server. The instructions will be given to you in our support system.

Regards.
Posts: 4
Registered: 28.03.2011
01.04.11 21:49:23
Vlad:
To: Cehash

Please upload one of mkv files (converting which you get error) to our ftp-server.


The upload of one of the files is completed. For the case somthing went wrong during the upload, I put in annex 2 nzb-files ("De Ronde S01E02 720p.nzb" is the one I renamed in my name and send to the FTP server; " De Ronde S01E03 720p.nzb" is the other file that gave exactly the same error during the convertion.

Regards
Attached files:
Posts: 2396
Registered: 29.01.2012
05.04.11 06:47:12
To: Cehash

Hello,

Thank you for the file upload. We will test it and I'l get back to you with the results.

Not sure about nzb files... this format is not supported by our software...

Regards.
Posts: 1
Registered: 05.04.2011
05.04.11 16:36:13
please help with thsi error file. AVSIFOFiles.dll, access violation, print screen attached.
Attached files:
Posts: 2396
Registered: 29.01.2012
06.04.11 01:26:32
To: sup1939@yahoo.com

Hello,

Sorry, but the attachment has not gone through. It is not downloadable.

Please make sure that you have the latest versions of AVS programs. You can check and download them on our download page.

If it does not help, run repair from menu Start>All Programs>AVS4YOU>Repair. If some dll's are not repaired successfully, please let us know.

Regards.
Posts: 2
Registered: 26.04.2011
26.04.11 08:47:50
Program (AVS Video Editor 4.2)


I want to save video.


It is written that

Access violation at address 005B6A2C in module 'AVSVideoEditor .exe '. Read of address 00000000.

What do I do?
Posts: 2
Registered: 26.04.2011
27.04.11 01:20:06
To: starocean082


Help Me please+
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