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Posts: 10
Registered: 01.09.2008
03.09.08 13:20:10
I have this error in using Video Converter v6.
I have changed the licence to unregistered and it made no difference.

PLEASE PROVIDE SOLUTION

AND

The media player plays with video and sound out of sync. What is going on?
Oh, yes, they had me uniunstall ALL the programs, delete entries from the registry and delet the licence. NO BLOODY DIfference.

I have not had one of your programs work properly yet.
Attached files:
Dam
Administrator
Posts: 569
Registered: 16.05.2008
04.09.08 00:57:26
To: dondyer


Hello,

Please describe your actions step-by-step and precise at what moment the error occurrs.

Best Regards
Posts: 10
Registered: 01.09.2008
04.09.08 07:09:22
To: Dam

I open the program, then I drop a file to be converted in the appropriate box. At this time I get the error. Ithappens with any file in any format.
Dam
Administrator
Posts: 569
Registered: 16.05.2008
04.09.08 07:33:09
To: dondyer


Hi,

Please:
1. Close AVS Video Converter and all other running programs and applications.
2. Next follow Start > All Programs > AVS4YOU > Repair

After that inform us about uregistered dll's (you can make a screenshot and attach it).

Best Regards
Posts: 10
Registered: 01.09.2008
04.09.08 09:23:08
To: dondyer

here is the screen shot and I have enclosed the dat file located in' Repairing'. I looked for a repair log file, but could not find it.
Attached files:
Posts: 10
Registered: 01.09.2008
04.09.08 11:18:55
To: Dam

OK, I did this:
---------------------------------------------------------------------------------------------------------------------------------------------------
1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.

HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).

HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)>> Documents and Settings>> All Users>> Application Data>> AVS4YOU (delete it).
-------------------------------------------------------------------------------------------------------------------------------------------------------Then, as an adminstraot, I installed VideoConverter6 and unchecked install the runtime files. Then I opened the program and IT WORKED. Then I installed the rest of the programs and reopened Video Converter and go the MSVCRT error again!
I reinstalled VideoConverter this time with the runtime files. The MSVCRT error was still there.

Since the Video Converter worked initially but failed after your other programs were installed it seems to me that one of the other programs is in conflict!
Posts: 10
Registered: 01.09.2008
04.09.08 12:29:00
To: Dam


After reinstalling I ran repair again. All but one dll succeeded. Atached is the capture of the only failure
Attached files:
Dam
Administrator
Posts: 569
Registered: 16.05.2008
05.09.08 01:22:28
To: dondyer

Hello,

Thank you for the information.

dondyer:
All but one dll succeeded.

That dll does not influence the convertion process. Never mind.

dondyer:
I opened the program and IT WORKED. Then I installed the rest of the programs and reopened Video Converter and go the MSVCRT error again!


Please inform us what AVS software you have installed together with AVS Video Converter 6. There may occur some soft conflict.
Posts: 10
Registered: 01.09.2008
05.09.08 14:30:44
To: Dam
Everything. IE All your programs
Posts: 1
Registered: 13.10.2008
13.10.08 15:44:17
i have exactly the same problem with the same dll unregistered ! Have you found a solution?
Dam
Administrator
Posts: 569
Registered: 16.05.2008
14.10.08 01:14:23
To: didier

Hello,

If we are talking about AVSMobileDevice2ActiveSync.dll , I should say, that this .dll does not influence the convertion process. That gives an error, as that dll is responsable for the mobile device, which at the moment was not connected to your PC.

If not, please precise the unregistered dll.

You can also make some search on the forum to find the solution to the issue. As AVSMobileDevice2ActiveSync.dll issue was already discussed. Here it is the link.

Best Regards
Posts: 1
Registered: 03.11.2008
16.11.08 11:04:54
hello!
What´s wrong when I used video converter 6 to AVI 720x1280 HD or DVD HQ to disc?
I got an error message like ´Access violation at address 77c32332 in module "msvcrt dll". write of address 800700E´.
Dam
Administrator
Posts: 569
Registered: 16.05.2008
17.11.08 04:01:16
To: titopalle

Hello,

Please precise whether this error occurs with only one file, or with every other.

Hope to hear from you soon
Posts: 2
Registered: 02.12.2010
01.02.11 05:36:02
Hi,

I'm having problem using AVS Video Editor. When I get up to the final stage where you choose your output directory and press 'Produce', an error message comes up: "access violation at address 005B2018 in module AVSVideoEditor.exe' Read of address 0000000"

My copy is a registered version and it has worked well before and I didn't change any setting or anything.

Thanks

Grace
Al
Support Manager
Posts: 166
Registered: 08.07.2008
01.02.11 07:36:34
To: lymg@y7mail.com

Hello Grace,
Make sure that you are working with the latest version of the program
Reinstall the software following the instructions.

1. Close all AVS programs and other running applications.
2. Follow Start > All Programs > AVS4YOU > Repair.
If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.
Posts: 2
Registered: 02.02.2011
02.02.11 12:47:54
I have converted several .MOV files in the past. But the most recent file that I attempted gives me an error message "Access violation at address 7C9101B3 in module 'ntdll.dll' Write of address 00750045." I am using AVS Video Converter 6.4.4.420. The .MOV file is 1.44GB in size.
Posts: 1
Registered: 02.02.2011
02.02.11 13:49:45
Vid Convertor gives error mess: Acess violation at address 004D0A6D in AVS Video Convertor.exe.
Tried the repair. Error in repair: AVSmobile device2activesyn.dll Can't load library.

Only thing I have changed was download AVS audio convertor (with intent to purchase as NERO sucks1)
Al
Support Manager
Posts: 166
Registered: 08.07.2008
03.02.11 04:20:20
To: RandyK

Please download latest version of the program, it will resolve the issue.

To: eric crutchfield

Specify the source and format of the files you are wokring on.
Reinstall the software following the instructions
Looking forward to hearing from you
Posts: 2
Registered: 02.02.2011
03.02.11 07:53:49
Perfect Thank you!!!
Posts: 5
Registered: 29.08.2008
05.02.11 22:41:48
I had the same error and downloading the newstest Version 7 worked great (so far). It wasn't showing that I needed an update when I ran the AVS updater though. I didn't even know there was a version 7! Does the updater catch new versions? :)

Thanks!

-Mike
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