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Posts: 1
Registered: 04.10.2011
04.10.11 23:25:54
I had the same problem on a good XP SP3 machine with strong RAM and Graphics hardware. I think the issue is the path from the monitor to AVS, and from the microphone to AVS. I changed my default mic to microphone (VS line in or WebCam) and it seems to solve the problem for me. There might be a delay of audio processing if the audio input has to run through a less direct path to disk. Any additional steps in processing will delay the audio track creation, resulting in an out-of-sync problem.

Good luck to us all.

Jerry Davis
jerrywdavis.com
Posts: 18
Registered: 31.08.2011
10.11.11 00:02:50
I've tried this program a few time now and every time the audio/video drop out of sync. So it's back to windows media encoder 9 which works every time.
Posts: 2396
Registered: 29.01.2012
13.11.11 20:14:18
To: Britman

Hello,

We recommend to capture video to AVI format in our program. You can select in Settings>Video tab.

Sync problem may still persist on weak computers. Could you please specify your PC configuration - Operating System, CPU, Ram?

Also, which kind of video you are capturing? Do you make some tutorials or capture internet video stream?

Best regards.
Posts: 3
Registered: 07.12.2011
07.12.11 02:39:20
To: diane@thevirtualdifference.com


I have teh exact same issue - very frustrating!!!
Posts: 3
Registered: 07.12.2011
07.12.11 02:45:42
To: egSebastian


I just read through pages and pages of frustrated complaints about the screen capture.

Does the screen capture capability work correctly for anyone????

Should we bother trying to get it right - or do I need to look for another software????

(this are not rethorical questions - I really would like an answer - thanks)
Posts: 2396
Registered: 29.01.2012
07.12.11 11:56:39
To: egSebastian

Actually, sync problem have been fixed in AVS Video Editor 6.0.
Do you have the latest version of AVS Video Editor?
Posts: 1
Registered: 18.12.2011
18.12.11 05:27:54
To: Vlad


Hello. I have a problem of out sync with AVS Screen Capture.

When recording the screenshot so good, however the work and see the AVI or AVS Video Editor, video lags the audio.


The sequence of images seems to go faster and not according to the audio record.

Tested in both size and custom capture full screen. And in video format AVI and WMV. And it also tried using only Screen Capture AVS Video Editor AVS before.

You've tried the update I found on this topic. (Enablebuffer. Reg, & AVSScreenCapture. Exe). The problem was fixed in an approximately 80%.

I have version 6.0 AVS Video Editor

I have an AMD Turion Laptop M600 2.40 GHz, 4 GB RAM and 250 GB of HDD space. Win 7 64 bit.

I hope I can help is essential because the screen capture in my work.

Regards.
Posts: 2396
Registered: 29.01.2012
18.12.11 21:22:12
To: Brunichi

Hello,

Please use the latest version AVS Video Editor 6.1.2.211 which is available on our website.

I would also recommend you to update drivers for your video card downloading them from manufacturer website.

I hope it helps.

Best regards.
Posts: 2
Registered: 31.12.2011
31.12.11 05:24:37
Vlad:
To: Britman

Hello,

We recommend to capture video to AVI format in our program. You can select in Settings>Video tab.

Sync problem may still persist on weak computers. Could you please specify your PC configuration - Operating System, CPU, Ram?

Also, which kind of video you are capturing? Do you make some tutorials or capture internet video stream?

Best regards.


Hey I tried this and now it works so thank you! Also because I havn't registered there is a little message in the centre of my screen, now I know that I have to register for it to be removed but is there away to move it from the centre to like the corner or top of the page? if not could you maybe consider adding that to upcoming updates please.
Posts: 2396
Registered: 29.01.2012
04.01.12 12:19:38
To: Monkey@theasylum.org.uk

Hello,

We are glad that the problem has been solved.

As for watermark, unfortunately, it is not possible to move it from the center. Non-activated version is meant evaluate the software and decide whether you like to purchase it or not.

If any issues arises, we are here to help.

Best regards.
Posts: 12
Registered: 02.02.2011
14.02.12 21:17:13
Hello AVS,
I'm still having the audio sync problem. I have the latest copy of the program and I'm not using a "weak" computer.

The problem gets worse the more you do while the capture is running. If you just let it sit there, hands off, it's pretty accurate. However, when you start moving that cursor or doing typical things you would do while surfing or making a presentation, that's when it gets bad.

Running an online stopwatch, it's obvious that while the audio is fine on playback, the clock starts running faster and faster. Thus by three minutes, the video is several seconds ahead of the audio. I'll be happy to send you a demo vid if you like.

Using poor old free Cam Studio I don't have this problem. Of course, it's completely outdated and tends to crash my computer....but the sync is flawless.

I have done everything you said and this problem continues. Any ideas?
Thanks
Norm
Lex
Administrator
Posts: 914
Registered: 20.05.2010
15.02.12 07:52:42
To: TheNorm


Hello,

Unfortunately,such an issue exists. Our developers are woking on it. We advise you to try to select AVI format for capturing.

Best regards.
Posts: 2
Registered: 02.05.2012
02.05.12 02:05:51
To: Lex



Is there any further development on fixing this issue? I love the features and ease of usability in the screen capture program but the video runs so much faster than the audio of me talking for the tutorial its not going to do anything but confuse people...
Lex
Administrator
Posts: 914
Registered: 20.05.2010
02.05.12 08:26:44
To: HondaATC


Hello,

Unfortunately, the issue was not sill resolved. Please try to capture to AVI format.

Best regards.
Posts: 2
Registered: 02.05.2012
02.05.12 15:54:57
To: Lex


Capturing to AVI format is known to not have this issue? If I recall correctly I tried it and got the same results.

Win7 Pro,

6 core 2.4Ghz AMD cpu, 8GB of ram. Fairly short video less than 2 minutes in length as a tutorial with voice recording in the background.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
03.05.12 08:13:08
To: HondaATC


Hello,

Our developers are working on the issue.

Best regards.
Posts: 7
Registered: 21.05.2012
07.07.12 00:03:03
I'm having the same problem: the sound is way behind the video on a screen capture. I mean really behind. In a 7 second video, the sound is a full second behind no matter what settings I use.

I hah 6.1 and upgraded to the 6.2 version today.

Still a problem.

Dell Inspiron, i3 Sandy Bridge 2.3, 8gb Ram.
Posts: 7
Registered: 21.05.2012
08.07.12 18:19:06
I've found a cumbersome, but effective work-around until AVS can fix their screen capture sync issue.

I use CamStudio because of it's flexibility, using their "Lossless codec 1.5" and audio @ 44.1khz/16-bit sound. I use full screen capture (1600x900) which is an easy 720 HD conversion.

I record a screen capture video. I just did one of 16:18.933 duration. It was badly synced, off 24 seconds at the end. I suppose the longer the video, the worse the syncing.

Using the AVS audio Editor, I extracted the sound to mp3. The sound was 15:55.040.

The ratio of video to sound is 102.5% (almost exactly. So in the Audio Editor I increased the "Rate Change" to 102.5%. This gave me an mp3 of 15:55, not even .5 seconds off the video.

I put them both in the AVS Video Editor, mute the audio track on the video, and...Shazaam...a properly synced screen capture video.

I've done this twice now with great success. Cumbersome, but effective.

But I do hope AVS gets this fixed. But in fairness to them, seems every screen capture software has a sync problem.
Administrator
Posts: 570
Registered: 03.07.2008
09.07.12 08:08:49
To: El Jefe


Hello,

Thank you for the information. Our developers are working on the problem

Best regards
Posts: 1
Registered: 26.10.2012
26.10.12 22:12:47
I am having the exact same problem and I am using the latest version of your software. The video is running much faster than the voice recording making this unusable for me. I have tried to record on all formats and the same problem occurs. What must I do to have this fixed?
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