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Posts: 1
Registered: 16.07.2018
16.07.18 01:38:36
To: diane@thevirtualdifference.com

It was happening to me with version 7.3 then I upgrade to version 8.1 and there is no change.
What can b.e done to fix this ?
I paid good money for this software and this is really frustrating and preventing me from getting some valuable work done so I would appreciate a fix asap
Nat
Posts: 2300
Registered: 03.07.2008
02.08.18 10:38:26
To: smax426

We are sorry for any inconvenieces caused.

Our developers are working on this issue now.

We will let you know as soon as the issue is resolved.

Thank you for understanding.

Kind regards
Posts: 1
Registered: 11.11.2018
11.11.18 06:38:09
I had issues with capturing a video within facebook. There were significant issues with audio and video not matching. I experiment quite a bit. Found the same issue with both firefox and ie. Using Windows 10 by the way. Tried the same type of experiment via youtube and the audio and video matched perfectly. Telling you this because I know there are reports of previous issues of this type and thought this information might be helpful.
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