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Posts: 1
Registered: 28.01.2009
28.01.09 21:17:44
Converting wmv to .flv not a problem and than yesterday, getting Error 12.. Help... I really need to convert those files and haven't heard from support at all

Any ideas?

webmaster@wehavefansites.com
Dam
Administrator
Posts: 569
Registered: 16.05.2008
30.01.09 01:00:48
To: bookelf

Hello,

Please upload the wmv file to our FTP server that will allow us to reproduce the error. I will send the FTP details to your e-mail.

Please precise the preset you chose for the conversion.

Best Regards
Posts: 1
Registered: 05.02.2009
30.01.09 01:01:48
Does anyone know what causes this?

Is there a list of error codes anywhere?
Administrator
Posts: 1786
Registered: 22.01.2009
09.02.09 23:47:56
To: paulgilligs


If you get this error when trying to convert a particular file, we would really appreciate if you uploaded this file to our FTP server as well. This would help us to resolve the issue. Please also specify the preset selected and the moment the error occurs.

The instruction will be sent to your e-mail address shortly.

Best regards.
Posts: 1
Registered: 20.02.2009
20.02.09 11:24:50
I am also having the same problem. It will convert a wmv to sfw, but not flv???
Administrator
Posts: 1786
Registered: 22.01.2009
24.02.09 00:16:18
blh131:
I am also having the same problem.

If you get Error12 when trying to convert a particular file, please upload the file to our FTP server for testing.
I will contact you per e-mail asap.

blh131:
It will convert a wmv to sfw, but not flv???

In order to convert to FLV, you need to choose FLV profile for the output video (see screenshot).

Best regards
Attached files:
Posts: 1
Registered: 10.06.2009
10.06.09 11:22:48
I have been unable to convert any Real videos to WMV, as the erroe Code 12 message has appeared every time...can you help?
Administrator
Posts: 1786
Registered: 22.01.2009
11.06.09 00:38:13
To: nadiainternational

First please make sure you are using the latest version of AVS Video Converter.
Are these Real files from the same source? Could you please send us an example file for testing.
I will contact you shortly.

Regards
Posts: 1
Registered: 11.09.2009
11.09.09 09:03:52
To: nadin
I'm getting the same error while trying to convert some of my videos. The error states: "An internal error was encountered (code:12). Please, contact the support service if this error persists." What's strange is it works with some files recorded exactly the same way as others that I'm getting the error on. I have sent a message via support.avs4you.com days ago and still no reply. I'll gladly upload a file I'm getting the error with.
Posts: 2
Registered: 15.09.2009
15.09.09 11:28:31
Hi I´m getteing the same error msg during the converting video to FLV .code 12 look like many user has the same problem with Video converter .could you check and let me know why is this ? thanks and hope to hear from asap.
Support Manager
Posts: 87
Registered: 06.05.2008
16.09.09 07:29:58
To: srilankan

To: larry_g1s


Try please to free up space on your system disc (usualy C: partirion)
If it doesn't help, I'd recommend to send source file for testing.
Posts: 2
Registered: 15.09.2009
17.09.09 05:44:15
cotoPeC:
To: srilankan

To: larry_g1s


Try please to free up space on your system disc (usualy C: partirion)
If it doesn't help, we'd need the source file.


Thx for your msg. I checked my hard disk free space is 630 GB. And I can´t convert any DVD to FLV. no need to send you the files. Once again I checked with few different DVD ´s still it’s the same pls let me know what your solution for this problem is.
Support Manager
Posts: 87
Registered: 06.05.2008
18.09.09 04:37:23
To: srilankan

Do you have 630 GB free on system partition (C) ?
=-O
Posts: 2
Registered: 24.09.2009
18.09.09 04:38:23
looking for help .
keep getting internal error message code 12 when trying to convert mov file to flv .
it happens when trying to convert anything ... can anyone help?*SOS*
Posts: 2
Registered: 24.09.2009
18.09.09 04:39:23
i have avs video converter 6.2
Administrator
Posts: 1786
Registered: 22.01.2009
25.09.09 01:24:45
To: keithaevans@gmail.com

You are using the previous version of AVS Video Converter. Please download the newest one from the Downloads page and install it. In case the problem persists, please write back.

Best regards
Posts: 1
Registered: 15.11.2009
15.11.09 12:30:43
When I want to save the move from th
e time line the program freezes and it appears code 12 or error 65536. What i should do?
        
Administrator
Posts: 1786
Registered: 22.01.2009
17.11.09 01:38:05
To: georgi

Please provide some more information:
- the program you are using and its version,
- format and origin of the files imported,
- describe your actions step by step, specify the exact moment the error pops up,
- attach a screenshot of the program interface showing the error,
- specify the OS you are using and attach your PC configuration.

Hope to hear from you soon
Posts: 3
Registered: 04.05.2010
04.05.10 10:48:52
I've been trying to find an application that will convert DVR-MS files into uncompressed or DV AVI without altering their aspect ratio. AVS Video Converter works perfectly for smaller files (< 3GB), but when I work with large files I get the following error:



Is there any difference in the trial vs activated versions other than the watermark? I'm reluctant to purchase the software if it isn't going to work for these larger files.
I've tried uninstalling, removing all AVS4YOU registry keys and program folders, and re-installing, but to no avail. I have tried both single- and multi-thread options through the Settings menu. Any other ideas? I am running the latest version (6.4.3.418).
Posts: 3
Registered: 04.05.2010
04.05.10 11:17:07
I just realized that if I split the output (by limiting the file size), the conversion completes but the audio is silent for the last second of each output file (which is a bit annoying).
Also, I should mention that the error occurs near the end of the conversion process.
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