To: clant2000
Dear user,
Please try to reinstall the software following precisely the steps below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow
this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.
3. Download the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Now install the software on your PC anew.
If it does not solve the issue please contact us again and send us the screenshot of your PC configuration:
Windows 7, 8, Vista: right click on My computer > Properties
Windows XP: right click My computer > Properties > General
Best regards.