nadin: |
To: robert@servicexp.com
Have you been converting one particular TS file during all the tests cutting this one file into smaller pieces? What if you take another large TS file (more than 2 Gb in size) and try to convert it. Does the same problem persist with any large file you take? This is important to know because the problem might be that a particular file causes the memory leak.
That'd be great if you could send us a part of your TS file for testing (500 Mb would be enough). The instructon will be sent to you on the support page.
Best regards |
It is with any .ts or .m2ts file that is something over 3 gigs. Seems to convert if the file is around 3 gig's or under. I cant convert ANY of my .ts or m2ts files. (by the way ALL my files are well over 4 gig's)
The reason I have been using the same file for final testing is because it is the one that I spent all the time slicing and dicing and testing trying to narrow the problem down with. This is the one that I pretty much discovered the size as being the problem. I made a special point to cut from both sides of the video, overlapping, in my testing. This way any "Corruption" would be caught in one of the smaller test.
It is the same file that I just now uploaded (the entire 5.7 gigs worth.) I think it is important that you get the entire video file for testing.
Just so you know, there is no corruption found in any of these vids (tested them with another program) and Xilisoft Video Converter Ultimate has no problem converting the files..
Hope this helps
WBR
Robert