I bought the AVS Suite some time ago. And although I "like" the supposed user-friendliness of it, I have to say the video editor SUCKS.

I have done everything I can think of: uninstalled this road apple 4 times, reinstall, etc...and it STILL freezes up constantly and takes an absurd amount of time to do ANYTHING with it.

I am running a Dell Inspiron with an i5 quad chip 2.5ghz, 8gb RAM and 750gb HD (with 300gb left) It ain't my system because I can crank out other videos with other software no problem along with complex Photoshop graphics.

I had a problem with other areas of AVS that support was unable to solve beyond "uninstall/reinstall."

It shouldn't have to be this way!

I want my $$$ back!!!!!!!!!!!!

To: El Jefe

Dear user,

You have been answered in AVS Support System.

Please use your e-mail and password to track the answer.

Kind regards

I'm not sure if it's possible but how was this resolved if I may ask?

I would also like to know how this was "Resolved?" I am seeing this kind of

:

You have been answered in AVS Support System.

on all crash issues of this nature. No help for me and my crash problem if the answer is not made public. Why suddenly make the conversation private?

To: GrinningStudio

Dear user,

The cause of the problem may be different, so the resolutions of crash problems are different either.

To find out the reason we need additional information about the problem:
- the program you use and its version,
- your actions step by step,
- the moment the problem occurs,
- format and origin of the file used, etc.

Thank you for understanding and cooperation.

Kind regards

To: petlegs@aol.com

Dear user,

Your post has been moved. Please follow this link.

Kind regards