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Posts: 2396
Registered: 29.01.2012
26.04.11 02:45:52
To: lil1diva

Hello,

In order to solve this problem, please repair AVS files:

1. Close all AVS programs and other running applications.

2. Follow Start > All Programs > AVS4YOU > Repair.

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Best regards.
Posts: 7
Registered: 25.04.2011
01.05.11 18:26:41
To: Vlad


Thank you for getting back to me. attached is what came up on the repair you instructed me on. every file besides the one shown was successful. what's the next step?
Attached files:
Posts: 2396
Registered: 29.01.2012
04.05.11 08:19:09
To: lil1diva

Hello,

Try disabling external codecs, perhaps, some of them are broken and causes the program to freeze at the start. For it, run the attached .reg file from the archive.

If it does not help, please specify your laptop configuration - Operating System, CPU, Ram.

Best regards.
Attached files:
Posts: 7
Registered: 25.04.2011
04.05.11 10:36:31
To: Vlad


It didn't help. My operating system is Windows 7, i use a dell latitude e6500 laptop, and my ram is 4 GB, 3.49 useable. I recently noticed on my laptop the error that the bcdeosk.dll could not be found, attached is a screen capture of it. would this have any relation to avs video editor doesn't work?
Attached files:
632.74 KB
Posts: 2396
Registered: 29.01.2012
11.05.11 03:16:05
To: lil1diva

Sorry for the late response.

Bcdeosk.dll is not connected with our software. So it should not be the reason of the error. Try also deleting files in the directory C:\Users\[Your user name]\AppData\Roaming\AVS4YOU\AVSVideoEditor and launch AVS Video Editor again. Please note that the folder AppData is hidden, so you should check "Show hidden files and folders" in My Computer>Organise>Search and Folder options>View.

Regards.
Posts: 3
Registered: 14.05.2011
14.05.11 15:33:56
Problem - To MP4 (lockedGrey) to MPEG (lockedGrey) to Blu-ray (Sometimes crashes program with "abnormal program termination", sometimes with a .dll error, Menu (lockedGrey). Favorites (lockedGrey).

After countless uninstalls, reinstalls of your latest version of AVS Converter I'm finally forced to post here.

After reading every post in this thread, and trying every avenue, I'm still not being able to get it to work.

Even did a reinstall of Windows7.

Strange thing is, before the reformat, it worked fine. It works fine on my computer in the other room on the identical OS. Hardware is significantly different though.

This machine uses a 2nd gen SSD for the OS. My other computer does not. I can't see this being a problem with the SSD because everything else is working properly and worked properly before. In addition, I was using the same hardware before and after the reformat, so nothing has changed.

I tried removing all of the corresponding registry entries, and even some not mentioned here.
I tried your "free" registry cleaner that does nothing but SCAN for files (waste of time!).
I followed the steps successfully in the manual removal of registry entries. (didn't fix it)
I did the repair function more times than I can count. (didn't fix it)
I tried re-downloading the program, 4 times. (didn't fix it)
I deleted everything out of my C:\Users\[Your user name]\AppData\Roaming\AVS4YOU\AVSVideoEditor folder - after uninstall. And again after install. And again, and again, and again in many variations. Not working.
I cleaned every trace of this program off both of my hard drives, because I use one for programs, and one for my OS. As I do on my other computer. (AVS Video Converter works fine there), although when I did a repair for fun on that computer, it still came up with 2 problematic .dll's BUT the program still works flawlessly.
I downloaded some of the .dll files offered here to replace mine, no luck.
I tried everything.

Heres a list of the .dll's that cannot load, or aren't being repaired:

AVSAudioCompress5.dll
AVSAudioTransform4.dll
AVSAudioTransformEX4.dll
AVSBluRayFiles.dll
AVSBluRayFinalizer.dll
AVSDPGFile3.dll
AVSImageVideoFile3.dll
AVSIntelMediaSDK.dll
AVSMobileDevice2ActiveSync.dll
AVSMobileDevice2UMS.dll
AVSNSVFile3.dll
AVSPCMCodec.dll
AVSQTCodec.dll
AVSQuickTimeFile3.dll
AVSShellConverter64.dll
AVSTSFile3.dll
AVSVPXCodec.dll
AVSWTVFile3.dll

Error messages are ,"abnormal program termination" when I click on To Blu-ray. And "Access violation at adress 02E39548 in module "AVSBluRayFile3.dll. Read of address 00000008.".


Version 7.1.3.484
Posts: 3
Registered: 14.05.2011
14.05.11 16:21:50
To: GodSmoke


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
Internet Explorer 9.0.8112.16421 (IE 9.0)
DirectX DirectX 11.0
Computer Name xxxx-PC
User Name xxxx
Logon Domain xxxx-PC
Date / Time 2011-05-15 / 15:16

Motherboard:
CPU Type QuadCore Intel Core i7-2600K, 4100 MHz (41 x 100)
Motherboard Name Gigabyte GA-P67A-UD7-B3 (2 PCI, 1 PCI-E x1, 4 PCI-E x16, 4 DDR3 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)

Motherboard Chipset Intel Cougar Point P67, Intel Sandy Bridge
System Memory 8176 MB (DDR3-1333 DDR3 SDRAM)
DIMM1: Corsair CMT4GX3M2A2000C8
DIMM2: Corsair CMT4GX3M2A2000C8
DIMM3: Corsair CMT4GX3M2A2000C8
DIMM4: Corsair CMT4GX3M2A2000C8
BIOS Type Award Modular (05/02/11)

Display:
Video Adapter AMD Radeon HD 6900 Series (2048 MB)
Video Adapter AMD Radeon HD 6900 Series (2048 MB)
Video Adapter AMD Radeon HD 6900 Series (2048 MB)
Video Adapter AMD Radeon HD 6900 Series (2048 MB)
3D Accelerator AMD Radeon HD 6950 (Cayman)
Monitor Sharp HDMI

Multimedia:
Audio Adapter ATI Radeon HDMI @ AMD Cayman/Antilles - High Definition Audio Controller
Audio Adapter Realtek ALC889 @ Intel Cougar Point PCH - High Definition Audio Controller [B-3]

Storage:
IDE Controller Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
IDE Controller Standard AHCI 1.0 Serial ATA Controller
IDE Controller Standard AHCI 1.0 Serial ATA Controller
Disk Drive Patriot Inferno 60GB SSD (60 GB, SATA-II)
Disk Drive SanDisk U3 Titanium USB Device (1953 MB, USB)
Disk Drive USB 2.0 OCZ DIESEL USB Device (7 GB, USB)
Disk Drive WDC WD1002FAEX-00Z3A0 (931 GB, IDE)
Optical Drive HP BD Combo 240d ATA Device
Optical Drive PIONEER BD-RW BDR-206 ATA Device
Optical Drive SanDisk U3 Titanium USB Device
SMART Hard Disks Status OK
Posts: 2
Registered: 13.05.2011
16.05.11 17:28:05
I too have a problem with editor, it every time crash. I instaled files you give earlier and did repair...
After complete repair it show:

AVSMobileDevice2ActiveSync.dll Cannot load libr...
AVSShelConvecter64.dll cannot load libr...

please help...
Posts: 2
Registered: 13.05.2011
17.05.11 01:28:24
Also i uninstal and instal program and it doesn't help... I using Windows7, 3CB RAM
Al
Support Manager
Posts: 166
Registered: 08.07.2008
17.05.11 05:38:23
To: GodSmoke

To: zana


Please download the zip file and launch the utility attached.
Then repair the software again, it will resolve the issue.
Looking forward to hearing from you.
Attached files:
Posts: 3
Registered: 14.05.2011
17.05.11 23:35:51
To: Al

Thank you so much Al, solved all of my issues. I wondered if it was a problem with C++ because of all the recent MS updates...

Thank you again, and I appreciate the excellent support provided here.

- GodSmoke
Posts: 7
Registered: 25.04.2011
18.05.11 11:00:59
To: Vlad


in the folder C:\Users\[Your user name]\AppData\Roaming\AVS4YOU\AVSVideoEditor there are only more folders there. theres data, profiles, and temp, but nothing to run. i looked in these folders, but i still found nothing in there.... what does that mean?
Attached files:
Posts: 7
Registered: 25.04.2011
18.05.11 11:08:17
To: Vlad


so, after sending that message, i thought maybe reinstalling it would work. it uninstalled fine, but i cannot reinstall it now. when i tried, it gave me an error message attached. is there anything to fix it?
Attached files:
Posts: 2396
Registered: 29.01.2012
19.05.11 02:39:29
To: lil1diva

I meant delete the files from this directory, not run....

If you get such error during installation, perhaps, UAC in Windows 7 blocks installation. Your user account must have administrator rights to install AVS Video Editor (is is mentioned on our website in system requirements). So, please make sure that user account, under which you install the program, has administrator rights. Run setup file in the following way - click right mous button on it and choose Run as Administrator in the context menu.

I hope it helps.

Best regards.
Posts: 7
Registered: 25.04.2011
21.05.11 16:59:52
To: Vlad


I'm really sorry I'm being so difficult, but i can't run it as an administrator for the reasons attached. :( Is there still hope for this to work?
Attached files:
Posts: 1
Registered: 22.05.2011
22.05.11 06:52:30
I have a registered download of AVS Video Editor and have edited my own movie however when I proceed to produce it, it stops at 44.8% each time and does not produce the whole movie.

I have tried various formats when producing with no luck please help
Posts: 7
Registered: 25.04.2011
22.05.11 09:09:19
To: lil1diva


IT'S WORKING!!! thank you so much for your help!! in addition to what you gave me, i had to reset my .exe registry values because my computer was attacked by a virus recently, but now everything is up and running like it should! thank you for sticking with me, it was really helpful!
Posts: 2396
Registered: 29.01.2012
23.05.11 00:24:37
To: lil1diva

Great news!:-)

We are glad that the problem has been solved.

If any problem arises, we are here to help.

Regards.
Posts: 2396
Registered: 29.01.2012
24.05.11 02:59:56
To: EJVs

Your post has been moved to another topic. Please follow this link.
Posts: 4
Registered: 24.05.2011
24.05.11 04:41:50
URGENT:

I have been using AVS Video Editor all week. Suddenlyl, when I open it, it says:

Abnormal Program Termination

I am a fully registered used and my other installed products do not have this issue. I also use Audio Editor and Video Convertor.

I have tried restarting, reinstalling, and running the 'Repair'.

My PC is Windows Vista, 64bit. If you need any more details please let me know.

I have a university deadline tomorrow and NEED this software. PLEASE HELP!


Thank you in advance.


Graeme
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