To: nadin

Hello Nadin,Thank so much for your prompt attention and the very good advice to check the files before importing them, i have done that with the second movie i converted succesfully and now resides in my iPod. AVS work very well,

To: moucronoise

You are most welcome!

I cannot create a DVD that will play audo on my DVD hardware player. I took a small mov FILE from my new Panasonic camera and imported it into your Video Editor 4.1. I created a DVD using the standard format. The video plays but I get no audio. My brother created a DVD using other software and it plays fine on my hardware.

The DVD did not work on my component home theater. It is an expensive Dennon-2900. I tried the DVD on a cheap player that I bought years ago and it does play. It is a hardware problem.

One last question. Any ideas on why my DVD player will not play audio on just some DVDs, both homemade and a few commercial? What do some video editors do differently that make the audio work? Is it a reading or output issue?

It may be because vc creates files with mpeg audio [mp2 or mp3]. Strictly speaking, dvd audio should be either pcm or ac3 format to be compliant with the dvd specification.

To: Hal


I am having the same problem but the issue is that AVS Video Editor is not encoded the audio. The Audio_TS folder is completely empty. Has anyone had this same problem? Would love to know how you fixed it if so. Thanks.

chill3712:

The Audio_TS folder is completely empty.

Actually this folder should be empty when we talk about DVD movie structure.

Do you play the DVD movie on your PC or in the DVD player? Try both. If the movie is played fine on your PC, but no audio is heard in the player, this must be either hardware problem or incompatibility issue.

Regards

I took 4 videos of a wedding and edited them together using avs video editor 4. When I was finished I saved to avi (HD Video 720p:MPEG4(DivX, XviD), 4500 kbps; Audio: MP3, 192 kbps. When the software is done saving I try to play and the last 3 to 4 mins is missing sound. I tried again and the same thing happened at the exact same place as last time, and the two more tries i do come with the same thing. If anyone could help i would appriate it.

Thanks Zach

To: sbzw8704@yahoo.com

Are you using the latest version of the program?

What if you take a completely different file (not from the camera) and try to convert it to the same AVI HD video format in AVS Video Editor, does the same problem occur?

Also try the following: add only one file from your camera to the timeline and without using any functions save it to AVI.

If the problem persists with your recorded files only, we'd need one of them for testing. I'll send you the uploading instruction on the support page.

Regards

When I convert a .mkv file to Blu-Ray and try and run it play on my hard drive using Power DVD 9, there is no sound. When I convert the same exact .mkv file to DVD the sound is fine, also using Power DVD 9 or Windows Media Player. I get no errors and the picture is perfect, but no sound with Blu-Ray option. Any ideas?

To: ccarten

Only burnt Blu-ray discs or Blu-ray disc images can be played in Power DVD. Try burning your movie to BD-RW. If you face any problems during playback from the disc please specify the OS you are using. Or you can alternatively try using other players which support Blu-ray playback from hard disc (m2ts files), such as SMPlayer or VLC.

Regards

I have some rmvb files that I want to convert to DVD format.
I'm using AVS Video Converter 6.3.1.367.

The first VOB file (VTS_01_1.VOB) is fine; however, subsequent VOB files (VTS_01_2.VOB, VTS_01_3.VOB) only have video and no audio.

I've tried to convert the rmvb files to avi first, then to dvd. All the avi files are fine and have video and sound.
The dvd VOB files still showed the same problem as before.

Any tips / advice?

thanks in advanced,
kayunlee

To: kayunlee


Hello Kayunlee,

Please try convert your DVD loading VIDEO_TS.IFO file from your DVD into the program. It allows to convert the whole movie. Also, please select audio track you need in Advanced>Audio>Track option of AVS Video Converter.

Best regards.

To Vlad: I'm trying to convert from rmvb->dvd OR avi->dvd.
Under the advanced menu, I don't see an audio option. I only see "aspect correction"

thanks,
kayunlee

To: kayunlee


Please accept my apologies, I have not understood the problem correctly. Now, I see what you mean. You have sound problem playing resulted DVD files.

First of all please download and use the latest version AVS Video Converter 6.3.1.371 of AVS Video Converter from the link below:

http://download.avs4you.com/AVSVideoConverter.exe

If it does not solve your issue, please provide some additional information about the problem:

1) Inform us if you have this problem only with one output DVD or several DVD's.

2)Please find File Information tab in Advanced option of AVS Video Converter, where you can see information about video and audio properties of input and output file, I've attached the example screenshot. Please open resulted vob file which has no audio in AVS Video Converter and make a screenshot of Advanced>File Information. Use drag&drop to open VOB file in AVS Video Converter.

To make a screenshot, please,

- press PrtScn to copy the screenshot to the clipboard

- open a graphics editing program (e.g. Microsoft Paint, select Start\Run..., enter 'mspaint' and press OK to start it)

- press Ctrl+V to paste the screenshot from the clipboard

- save the image in PNG format

- attach the image file to your message

3) please inform us about your operating system and specify what video player software you use to play resulted DVD.

Best regards.

Tried to convert/edit Toshiba Camelio H20 video - result: video ok no audio.
Avi video: 8434 Kbps 1440*1080 16:9 at 29.970 Fps, AVC ( Main@L4.0 ) ( CABAC / 4 RefFrames )
and audio: 128Kbps, 48,0 KHz, 3 Channels, AAC ( ADTS ) ( Version 4 ) ( LTP ) ( SBR )

Video send is 720p
-Jolkkari

To: Jolkkari

This video you have attached does have audio. There must be some problem with your computer/player settings.

Regards

Nadin - Try again. It really has audio!! Play with VLC or Media player Classic with K-lite codec pack.
-Jolkkari

To: Jolkkari

Yes, now I understand what you mean, I thought the file you have attached was the output file. Now I see this is the one you would like to edit. It must be encoded with an audio codec not supported by our software. There is really no audio when you play it in AVS programs, I have just checked this. I'll show you file to our developers. Hope they'll fix this problem soon.

Kind regards