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Posts: 3
Registered: 25.05.2022
25.05.22 05:30:40

None of all the AVS programs can manage 4K video files with hcpa codec.
AVS video converter makes weird files (weighting a few bytes).

What can I do?
Posts: 183
Registered: 27.02.2019
30.05.22 14:17:15
To: Jennifer D

Dear Jennifer,

We would like to ask you for the source file - we will forward it to our developers for testing.

If you can, you may share the Google Drive link to the video file HCPA codec - but we recommend you to do that via AVS4YOU Support System - as it would be more confidential.

Best regards
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