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Posts: 1
Registered: 07.08.2018
07.08.18 09:25:20
Anyone able to help with this ? the video was visable for all of about 5 min, then just vanished

Sample vid is black screen

My own vids are black screen

The video is there but its not visable/blocked by the black screen, you can still hear audio, if produced the video will be visable in the output file

Tried many resets, many reboots, many redownloads, and all updates

Really no idea what to do as i dont have the slightest clue what the issue even is

Attached files:
Posts: 2364
Registered: 03.07.2008
09.08.18 10:52:37
To: kennymilson093@gmail.com

Dear user,

To avoid the problem please try to do the following press the Edit tab on the top toolbar of AVS Video Editor - choose Settings - go to Preview section - in Video Rendering check the option "Use video buffer".

Then restart AVS Video Editor and inform about the result.

Thank you for cooperation.

Kind regards
Posts: 1
Registered: 19.08.2020
19.08.20 20:40:00
To: Nat

I see this is an old thread but I just had that exact same problem and your solution works great.
Posts: 177
Registered: 27.02.2019
25.08.20 13:46:14
To: stealth2920

Dear user,

We are glad to know that the issue has been solved!
We recommend you to use the latest versions of AVS4YOU applications, downloaded from the official website as well.

Should you have any questions, feel free to contact us.

Best regards
Posts: 1
Registered: 05.12.2020
05.12.20 20:59:19
To: Joshka
the solution is not working for me
Posts: 177
Registered: 27.02.2019
08.12.20 09:33:19
To: thakuronzaman2003@gmail.com

Dear user,

Could you please specify the issue appeared? Please send us some screenshots showing the issue.

According to the database, you have contacted our support team and our manager replied to your question. You can continue the discussion of the issue in AVS4YOU Support System.

Please log in to your account to see the reply from our support manager. Password has been sent to your registration email address (In case you don't see this email, please check in the "Spam" box).

Best regards
Posts: 3
Registered: 02.09.2021
19.10.21 18:58:48
I am having this same issue and I do not see "Use Video Buffer" in the settings:

These are the directions I was provided and I can't find this in the settings:
Edit > Settings > Preview > Video Rendering = Use video buffer > restart the program.

I will attach a screen shot. Please advise.

Should I re-install the program, I have version: Version
Attached files:
Posts: 177
Registered: 27.02.2019
22.10.21 12:43:47
To: sschieber@sanhealth.org

Dear user,

The latest version of AVS Video Editor is 9.5.1. We recommend you to update your program - just download it from the official website and install on the PC. After that "Use Video buffer" option will become available in the settings.

If you have any questions left, feel free to ask.

Best regards
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