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Posts: 1
Registered: 30.03.2009
30.03.09 11:32:26
I am new to this so be easy on me. I have an error saying couldn't get current profile. i dont get what i have to do to stop this from happening. please send me some help anyone
Posts: 1786
Registered: 22.01.2009
31.03.09 00:52:12
To: mike.jacklin@googlemail.com

Please attach a screenshot of the error. Thank you in advance.
Posts: 1
Registered: 11.08.2009
11.08.09 10:58:12
When I try to save a movie using AVS Video Editor 4.1 I get this message "Error. Couldn't get current profile."
I have the screenshot attached.
Attached files:
114.82 KB
Posts: 1786
Registered: 22.01.2009
11.08.09 23:08:24
To: nogo427

Please use the new version of AVS Video Editor: http://www.avs4you.com/AVS-Video-Editor.aspx
If the error pops up again, please do not hesitate to write back.
Posts: 1
Registered: 27.03.2012
27.03.12 20:42:39
I only have the trial version of the majority of your products and have been using them for a long time now. But suddenly in the past week AVS Video Editor has stopped allowing me to produce videos as it says ''Couldn't get current profile. Please contact the support service if this error persists''

I have re-downloaded the software and definitely have the latest version.

Thank you and please answer ASAP as a project is due by Friday.

Much thanx
Posts: 914
Registered: 20.05.2010
28.03.12 07:24:06
To: rob.wilkie97


Your request was processed at our support system:

Best reagrds.
Posts: 1
Registered: 01.02.2011
01.02.11 20:55:17
I am trying to produce a movie in AVS Video Editor Version 5.2. When I click on any of the formats in which I can save my movie, it comes up with an error reading: 'Couldn't get current profile, please contact the support service if this error persists'

Can anyone inform me on how to fix this?

Thankyou very much in advance
Support Manager
Posts: 166
Registered: 08.07.2008
02.02.11 03:15:20
To: Kaspr

Please reinstall the program following the instructions
Make sure that you are using latest version of the program
If it doesn't help, let us know at once.
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