To: tapndog1
Hello!
Thank you for the file. It contains AV1 codec. AVS4YOU software supports this codec by hardware decoder (iGPU - Intel CPU 11/12/13-Gen; GPU - NVIDIA 3000/4000 series).
If you have other Intel CPU or NVIDIA card installed, unfortunately, video won't be opened in AVS4YOU programs.
We apologize for the inconveniences it may cause.
Best regards