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Posts: 6
Registered: 28.05.2018
02.06.19 23:39:31
Hi, I am trying to edit and process a video, not trying to convert or upscale it just editing. The program is fine when I am editing but as soon as I go to process the video whether I use Video editor or video converter the program completely closes out. There is no error messages or anything and it's got me frustrated as I need this program to work so I can make money. I have put in a ticket to the support team but it's been days and I haven't heard anything back yet. I have all the latest windows updates and the current version of both programs. I am running windows 10 version 1903 on an AMD Ryzen 7 Second gen 2700X with the ASUS Prime X470-Pro motherboard and 32gigs of Corsair LPX 3000MHz memory.
Posts: 2364
Registered: 03.07.2008
05.06.19 08:41:14
To: Davidinlv

Dear user,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards
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