Hi, the line subtitles containing <i> or </i> or <b> or </b>, ( example: <i>Los eventos representados tomaron
lugar en Minnesota en el 2006.</i> ) are not inserted in the converted video, an empty line is presented. It's possible to fix this issue.?
Thanks!

To: Martin1008

Dear user,

Thank you for the information.

Please send us the subtitles with the mentioned syllables.

Thank you for cooperation.

Kind regards

To: Nat

Sorry, the issue is not present anymore, may be was a temporally bug or depends of the player or the sub was not good, and I don't find the subs where I find that problem.
Thank you for your fast response. If I find another similar issue again will contact you. Anyway I attach a similar file, but this only don't make the bold text and that don't bother for mi.
Thank you again.
Martin

To: Martin1008

Dear Martin,

Thank you for the information.

I am glad the issue is resolved.

Please let me know if I can be of any further assistance to you.

Kind regards