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Posts: 47
Registered: 20.09.2011
01.08.15 00:59:59
I got another computer because my old one died. I've been trying to reinstall all of the software and programs I originally had. I can't seem to get AVS Video Converter (or any other AVS4YOU product) to install on this computer. I download the .exe installation file, and when I double click on the icon, the hourglass spins for a few seconds and then disappears. Nothing else happens. I am using a Dell Optiplex 755 computer, with a Windows Vista Business operating system. I tried disabling my anti-virus and firewall, but the same thing happened. Programs from other manufacturers seem to install just fine, even with the anti-virus and firewall enabled.

Does anyone know how I can get these AVS4YOU programs to install? PLEASE HELP!
Nat
Posts: 2364
Registered: 03.07.2008
04.08.15 13:15:41
To: will7370

Dear user,

You need to disable your antivirus and download the installation file once again, then install the software.

If it does not help please try to move the installation file to some other folder on your PC and install the programs from there.

Inform about the result please.

Thank you for cooperation.

Kind regards
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