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Posts: 1
Registered: 15.01.2015
15.01.15 23:04:38
I started a video several months ago. I ran some AVS software upgrades and now my animated gifs are no longer animated. I have uninstalled and reinstalled the software several times, but still no luck. I've deleted the gif out of AVS and off my computer and resaved it and reloaded it. The gif works in my file but no longer in the software. Does anyone have any suggestions?
Posts: 2364
Registered: 03.07.2008
16.01.15 12:43:10
To: latassakent

Dear user,

To avoid the problem we would ask you to launch the attached utility on your PC. This utility will update AVS software components installed on your PC.

1. Save the attached .exe file on your PC.
2. Close all running AVS applications and launch the utility.
3. Follow the instructions given.
4. When the installation is complete new updated software components will be installed on your computer.

Please let us know about the results.

Best regards.
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Posts: 83
Registered: 01.07.2015
03.07.15 16:29:50
Hi latassakent, were you able to do the suggested steps so far? I was just wondering if you were able to find a fix for this?
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