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Posts: 1
Registered: 05.10.2012
18.04.14 16:37:08
Ran AVS "Repair" - completed successfully

Ran AVS "Check for Updates" - none available.

Problem still occurs.

Windows Error reports and event text in attached file

Please advise fix, thanks.
Posts: 2364
Registered: 03.07.2008
21.04.14 09:39:59
To: jtreese1

Dear user,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

3. Download the latest versions of the necessary programs from our website:
Now install the software on your PC anew and try to use AVS Document Converter.

Inform about the result please.

Best regards.
Posts: 74
Registered: 15.09.2014
20.09.14 12:38:01
To: jtreese1

Hi. I was just wondering if a reinstall fixed the issue for you?
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