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Posts: 1
Registered: 15.04.2014
15.04.14 22:08:19
Love your software..everythng working ok so far except Audio Editor. I get this error screen on Vista Home Premium:

"this application failed to start because the component ErrorReport.dll was not found"

It almost finishes loading and then crashes when this comes up.

I have completely removed and downloaded your latest updated software.

same thing
Please help and I would be grateful

Thanks you
Attached files:
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Nat
Posts: 2364
Registered: 03.07.2008
17.04.14 08:28:28
To: mparker469

Dear user,

You have been assisted in AVS Support System.

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 75
Registered: 28.01.2014
19.07.14 18:45:33
Sorry to bump this up but I'd like to know please on what fixed the issue here? Is this just something related to a Vista OS?
Nat
Posts: 2364
Registered: 03.07.2008
21.07.14 05:49:45
To: dwaynnyt

Dear user,

The problem is connected to the fact that AVS or Microsoft C++ components could have been installed incorrectly.

Let me know if I can be of any further assistance to you.

Kind regards
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