AVS4You.comSupportRulesAbout Us
    ENG English    FRA Français    DEU Deutsch
Posts: 1
Registered: 05.12.2013
05.12.13 21:49:18
Good evening to everyone,
I've purchased the AVS4YOU pack. I've been using AVS Video Converter for years, however these last days the software (ver. 8.4) gave me many problems. I try to convert a .mov video file in a YouTube compression video format but when the video reach 66.47 % of the conversion, the program crashes and gives this error:

"An internal error has been encountered (error:65536) please contact the support team"

or

"Access violation occurred"

What can I do ? I must convert this video in the next days. I've tried everything (cleaning the registry, removing it from regedit, cleaning pc, defraggin, restarting, etc.) but nothing happened.

I hope you can find the way to help me ;)

Thank you and have a nice day/night
Nat
Posts: 2364
Registered: 03.07.2008
06.12.13 08:23:55
To: FoxMulder84

Dear user,

Sorry for the delay in reply.

You have been assisted in AVS Support System.

Should you have any questions please feel free to contact us.

Kind regards
Online:
Users:  0  
Guests:  422