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Posts: 2
Registered: 22.05.2013
23.05.13 18:26:42
Hi. I am currently using version 5.1 and have an issue. I am using multiple still images in "video overalys" with the intention of covering up my main video but also want transitions between the overalys. When I add the transitions howeve, during the the transition, the main video can be seen for a brief moment. I can't have that. How can I get over this issue?
Administrator
Posts: 73
Registered: 15.02.2013
24.05.13 14:45:09
Dear user,

As far as we understand you are using AVS Video Editor 5.1. We are kindly inviting you to use the latest version AVS Video Editor 6.3.3.235.

If the problem persists with the latest version please contact us at once and we would be grateful to you if you attach the screenshot of the issue.

Best regards
Posts: 2
Registered: 22.05.2013
24.05.13 15:36:31
To: Tess
do I need my original serial #s to do that or buy a new subscription?
Administrator
Posts: 73
Registered: 15.02.2013
27.05.13 09:13:24
Dear user,

If you already have valid subscription you can always download the latest versions of AVS programms following the page http://www.avs4you.com/downloads.aspx without buying additional subscription.

For other questions you can continue correpondence with the support manager Dariela in On-line Support System http://support.avs4you.com/support.aspx

Best regards
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