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Posts: 1
Registered: 21.11.2012
21.11.12 00:51:12
I can't publish a 6 minute HD (1680x1050px) movie in MOV, WMV, AVI or other formats. The publisher finishes early in all cases. Here's what I observe:

1. The bigger the file, the earlier in the timeline the publisher finishes.
2. Physical memory usage climbs steadily
3. The progress bar on the 'Produce' dialogue box never reaches 100%
4. It's taking between 20 and 60 minutes to publish

If I drop to smaller dimensions, it publishes ok. So is there a problem with full HD? Can anyone advise me?

I'm running a quad core PC with 2GB Ram, Chipset. I have 80GB free on my hardrive, and I'm working on my C drive, not over a network.

Thanks for any assistance.

Tim
Administrator
Posts: 334
Registered: 10.04.2012
21.11.12 05:47:47
To: cummingtt

Hello,

We have contacted you in Online Support System:
http://support.avs4you.com/Support.aspx

Best regards
Posts: 75
Registered: 30.01.2012
25.11.12 06:22:03
This system of processing answers by the AVS4YOU staff is very frustrating. If there is information to be gleaned from peoples experiences,
it should be made available to all users.
Administrator
Posts: 334
Registered: 10.04.2012
26.11.12 09:36:07
To: sherwindu

We are sorry if we caused any inconveniences.
Please kindly note, that some of the requests that are posted on AVS forum are processed in Online Support System for more convenience.
If you have any questions, we are always ready to answer them.
Posts: 1
Registered: 14.04.2016
14.04.16 20:44:05
To: Esther
I have this same issue. please advise! Thanks.
Nat
Posts: 2364
Registered: 03.07.2008
15.04.16 08:30:12
To: maxkaladreamstar@gmail.com

Dear user,

Please try to provide some additional information about the issue so we could assist you:
- specify the program you use and its version,
- describe your actions step by step,
- specify the format of the file you are trying to convert and its origin,
- try to playback the file on any of your PC players and inform if you have any problems.

Thank you for cooperation.

Kind regards
Posts: 4
Registered: 15.12.2017
15.12.19 16:27:38
I can't seem to publish a video over 18 minutes long. I do use many layers of video, photos and music, but it fails at about the 18 minute mark. I select either AVI or MP4, but fails. Any ideas?
Posts: 183
Registered: 27.02.2019
18.12.19 12:37:42
To: Basesjammed


Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download the latest versions of the necessary programs from our website.

Now install the software on your PC anew. Inform about the results.

Best regards
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