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Posts: 7
Registered: 28.04.2012
29.07.12 02:05:16
Have not noticed the issue until I had to record dark game play, I was having the issue and thought it was with fraps so I posted there and this is what I got in return. Now just to try to save me from having to get a different software to encode or record my videos I want to see if there is anything that could be done.
http://frapsforum.com/threads/video-comes-out-too-dark.1569/#post-8162

Please any help will be grateful.
Posts: 7
Registered: 28.04.2012
29.07.12 05:15:40
Has anyone else had this issue before?
Lex
Administrator
Posts: 914
Registered: 20.05.2010
30.07.12 07:08:51
To: DustinRush


Hello,

In order to solve the issue we need the file you are trying to convert. Please find the instructions on sending the file at our support system:
http://support.avs4you.com/Support.aspx

Best regards.
Posts: 7
Registered: 28.04.2012
30.07.12 16:29:57
To: Lex
Awesome a reply!

Anywho I think I am uploading the video per-converting, had to download FTP for firefox I hope it works. Anyway Let me know if you get it.
Lex
Administrator
Posts: 914
Registered: 20.05.2010
01.08.12 11:24:48
To: DustinRush


Hello,

We have received your file. Our develoepers are working on it.

Best regards.
Posts: 7
Registered: 28.04.2012
02.08.12 11:54:34
To: Lex


Thanks for keeping me up to date, let me know what you guys find out.
Posts: 7
Registered: 28.04.2012
17.08.12 06:25:33
Don't want to seem to be rushing you guys but it has been over 2 weeks, just curious if anything has been found out?
Administrator
Posts: 334
Registered: 10.04.2012
17.08.12 09:00:53
To: DustinRush

Hello,

We have contacted you in our support system:
http://support.avs4you.com/Support.aspx

Best regards.
Posts: 7
Registered: 28.04.2012
17.08.12 21:56:27
To: Esther


Alright, thank you.
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