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Posts: 1
Registered: 17.07.2012
17.07.12 17:35:22
Hi,
Just bought the AVS Video Converter and it loads everything and converts to DVD "Except MP4"? I have Windows 7 and this was the main reason for getting this and that was for converting a MP4 format to DVD. Can anybody please help me? Many thanks and God Bless,

Art :)
Support Manager
Posts: 46
Registered: 06.04.2009
20.07.12 10:31:08
To: Artic

Hi,
First of all, please make sure you use the latest version of AVS Video Converter 8.2.1.525.

If the problem persists, please try to play the input file on your computer to see if it is read correctly. Could you also specify the origin of your input file and the error message you get when you try to convert it.
Posts: 3
Registered: 20.04.2013
20.04.13 17:05:56
To: Eugenie
Artic, Did you ever get your problem solved/ I have a similar problem. I try to convert a MP4 file and video converter says "File does not exist. I can play the file and use other software to convert it.

John
Nat
Posts: 2364
Registered: 03.07.2008
22.04.13 07:28:48
To: john_robey@msn.com

Dear John,

You have been answered in this post.

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 1
Registered: 22.02.2019
12.03.19 14:22:41
i have the same problem too.
the file is played well on other programs.
Attached.
How to solve this?
Attached files:
Developer
Posts: 253
Registered: 08.09.2009
15.03.19 10:11:24
To: ammouri-co@hotmail.com

Please set appropriate language for non-Unicode programs in Windows settings:
Control Panel -> Clock and Region -> Region -> Administrative -> Current language for non-Unicode programs
and restart Windows for the changes to take effect.
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