To: jbrownifg
Hello,
1. In fact it takes rather a long time for the program to detect the disc (about 20-40 sec) so if you press the Start Copy button a little bit too early (before the disc is detected) you are sure to get this message. So, please make sure that the disc is detected before you press Start Copy.
2. If such a problem appears with the same disc or with the discs from the same lot, you should try and use a different disc for the recording. To assure the compatibility with the different drives, it is recommended to use low-speed discs from known manufacturers.
a. DVD-RW 1x-2x, DVD-R 4x and slower
b. DVD+RW 2.4x, DVD+R 2.4-4x
It is right for most of the DVD-RW drives produced before 2005.
3. Please make sure that the discs you use are compatible with your disc drive. For that please launch
AVS Disc Creator and press
Get Drive Info button. Then pay attention to the Burn discs field, to make sure the discs type you use are compatible with your disc drive.
If the problem still remains, please provide us with more information:
Please, specify:
1. the burning settings you selected to write the disc;
2. the disc type you used;
3. the model of your burner.
4. please, also send us your log. files, that were created after unsuccessful burning.
To find them, please, follow:
Local Disc (C) >> WINDOWS >> coredw.log
Local Disc (C) >> WINDOWS >> discwriter.log
If you were writing Dvd disk:
5. the exact model of your DVD Player ;
6. try to play this dvd disc on your PC. What's the result?
Hope to hear from you soon.