Hi,

After recently applying the latest upgrade of the Video Editor to v 5.2 (a week ago) , two key problems appeared that I have not be able to resolve.

1) Importing high resolution JPG files always get displayed as extremely poor resolution images (e.g. a 2.4 MB photo appears like a 240 KB version quality) I have deleted, re-imported, to no avail. I have tested other on-board software to display photos and they look great but not in Video Editor. The other AVS products like the slideshow maker app are also behaving the same way.

2) The aspect ratio does not function correctly. Even after creating a new project in 4:3 ratio, all the photos imported get stretched to a 16:9 format. I checked to see if it was just a problem in the project workspace by trying to compile a project and then view the finished product, but I get the same result.

Quite frustrating... Any help is appreciated.

To: Bergy

Hello,

Could you please give more details about the problem:

1) Are the photos being cashed when you add them to Timeline? Does the problem persist only on preview or in produced video file as well?

2) Are the photos stretched to 16:9 on preview or in saved video? If second, please specify which format you save your videos to and which output settings you select.

Looking forward to hearing from you.

Regards.

To: Vlad


Vlad,

I'm not sure I am answering your first question correctly, but in the Video Editor Settings/Environment section, the Cache is set to the Temporary option. As for the second question, the pictures appear stretched in both the preview and compiled video file. The file format is DVD NTSC HQ 720x480 9400kbps. The photos look dull and pixelated and when compared to viewing the same files directly from within Windows Photo Gallery, it is no comparison. The photos were taken from a new high res HD 12 MP Lumix camera that takes exceptional photos. When the pics are loaded into Video Editor, they display as if they were taken from 3 MP cell phone. When I created DVD projects using the v4 Video Editor app, the projects all turned out great.

Thanks.

To: Bergy

DVD NTSC HQ 720x480 correspond to 16:9 aspect ratio...

Could you please attach one of your photos, so that we could look into the issue further?

Regards.

To: Vlad


Vlad,

Attached is a file with comparison screen shots and the original pic used for the example.

Thanks.

To: Bergy

Sorry, but nothing has been attached to your message. Could you please attach screen shots once again.

Regards.

hi i also have this version of avs editor, but when i playback the picture and audio file that i have in the timeline, the audio is distorted.

however when i just select the audio and listen to it from the media library, it sounds perfect.

please help!!!

Hi
I have the same problem as Banglin. Even when I try to playback the “ Sample project “ in the timeline it results in the same audio disturbance . It must be a general problem. In the “Audio Correction” there is now hacking.

AMD athlon ™x2 Dual-core QL-62 2,00 GHz, 4GB RAM

To: jacob_fleischer_@hotmail.com


hey if u find a fix for the problem, post it here if u can , thanks.

still no fix vlad???

To: Vlad


I was unable to upload a ".doc" file with all the screenshots and original photo. Attached is a PDF of the screen shots and the .jpg file used in the example. Thanks.

When I import a .jpg into Editor 5.2 for the dvd menu background the image is too large and it falls off the page at the top and bottom.

On that note, I am also not happy with the inability to customize text for the menus, or ability to drag or edit the chapter boxes to adapt to the background image as you can in DVD Authoring. In Authoring, you can also save a chapter menu format you create as a template for future use. Yes, Editor 5.2 has some of the features that other comparable programs do, but also Intergrating the vast customization, simplicity of use and functionality of Authoring into the new version of Editor would make Editor one of the the most top notch DVD creating/authoring programs available, if not the top.....believe me, Ive tried lots of them, from free to costly pro versions....these features together in one software would be hard to beat!

My situation is this...I am getting the following error message when I try to open DVD Authoring...and when I inquired from AVS support what to do...they suggested I use the new version of Editor instead. Well I did, for about 10min and already miss DVD Authoring terribly, as I use it on a daily basis.

Sorry to ramble on...but I am experiencing great frustration with a software and support, I normally can rely on. Any information on the above questions, would be greatly appreciated. (In Editor, the bkgrnd image problem is happening in both 4:3 and 16:9 aspect ratio) HAPPY NEW YEAR.

To: banglin


Audio distortion problem has been fixed in the latest version. If you still experience with it, please reinstall AVS programs using the instructions here and then install new version 5.2.

Regards.

To: Bergy

Thanks for the screenshots.

Photos with high resolution may look pixelated on preview as they are cached to low quality by AVS Video Editor for faster preview. There is a quality loss in DVD video prodiced produced from your photos, because you converted them to video with much lower resolution (DVD has just 720x480 resolution). If you save your project full HD video, for example Blu-ray or HD AVI 1080p, there will no be quality loss.

Best regards.

To: Lady Chevalier

Your posts have been deleted as they contained abusive language.