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Posts: 2
Registered: 13.12.2009
13.12.09 12:36:53
After a month of good use my editor stopped opening. When I click on the icon, an icon goes on desktop bottom but won't open or respond.

Trying
to fix the problem I updated the Editor program and also my Windows, but the Editor still won't open up. Please help. Jon
Posts: 2
Registered: 13.12.2009
13.12.09 12:42:54
To: jongindick@verizon.net
I should have said my video editor won't open.
Posts: 2396
Registered: 29.01.2012
13.12.09 23:21:17
To: jongindick@verizon.net


Hello,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start> All Programs> AVS4YOU> Uninstall.

2. Go Start> Run... Print regedit in the opened window and click Ok. In the opened Registry Editor window please find and delete all AVS4YOU folders.

HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).

HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).

3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).

Download the latest version from our web page:
http://avs4you.com/downloads.aspx

Now install the program anew on your PC.

Best regards.
Posts: 2
Registered: 24.12.2009
24.12.09 05:46:54
I had the exact same problem as jon.

I will try the support managers (vlad) advise and let you know how it all went.

stay tuned.
Administrator
Posts: 1786
Registered: 22.01.2009
25.12.09 01:29:52
To: coco

Yes, please do. Inform us whether this helps.

Regards
Posts: 2
Registered: 24.12.2009
25.12.09 08:45:09
To: nadin


Well I did all that BUT still had the same problem.

I then uninstalled the INcd that comes with Nero and.....yay....started working.

Only did this as it was the last thing i installed that i could put my finger on, that might be causing the problem.

So a software conflict was my issue.

Many thanks for your help.

:)
Administrator
Posts: 1786
Registered: 22.01.2009
25.12.09 22:35:43
coco:
I then uninstalled the INcd that comes with Nero and.....yay....started working.
That's interesting, as basically there should not persist any conflicts with Nero software. We'll check this up. Thank you for the information.

Kind regards
Posts: 1
Registered: 10.01.2010
10.01.10 16:02:42
To: nadin


I am having the same exact problem, is anyone kind enough to tell me how to uninstall the "INcd" that comes with the Nero. Because I have no idea what that means.

Thanks
Administrator
Posts: 1786
Registered: 22.01.2009
12.01.10 02:44:46
To: Highlighter

I doubt there might be incompatibility problems between AVS programs and InCD, we'd rather recommend that you try reinstalling the program completely using the instruction given above. If this does not help, attach detailed information on your PC system and if you have other AVS programs installed on your PC, specify whether they open fine. Please provide some more information.

Regards
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