To: lisa.powell6@bigpond.com
Try reinstalling the software:
1. Go Start> All Programs> AVS4YOU> Uninstall.
2. Go Start> Run... Print
regedit in the opened window and click OK. In the opened Registry Editor window please find and delete all AVS4YOU folders.
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).
3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:)> Documents and Settings> All Users>>Application Data>AVS4YOU (delete it).
Now install
the program anew on your PC.
If this does not help, please still provide some more detailed information:
- Please zip and attach your project file here (*.dvdprj file). To zip it, right-click the file and choose Send To > Compressed Folder.
- Specify which operational system you are using (XP or Vista, service pack, 32- or 64-bit).
The PrintScreen button can be found on your keyboards (right to F12 button at the top). You can alternatively use any free program to take a screenshot. Plenty of such programs can be easily found on the Internet (type in "screenshot program free" in a search engine and you will find one).
Looking forward to hearing from you