To: charles@auburn.edu
Please try to completely uninstall the software:
1. Go Start > All Programs > AVS4YOU > Uninstall.
2. Go Start > Run... Print
regedit in the opened window and click OK. In the Registry Editor window find and delete all AVS4YOU folders:
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).
3. Go Local Disc (C:) > Program Files > AVS4YOU (delete it).
Go Local Disc (C:) > Program Files > Common Files> AVSMedia (delete it).
Go Local Disc (C:) > Documents and Settings > All Users > Application Data > AVS4YOU (delete it).
Here is the link to download AVS Video Converter anew.
Please inform me on the result