To: boogie5184
Please try to completely uninstall the software from your PC and download it anew:
1. Start > Control Panel > Programs and features > AVS Video Converter > Uninstall
2. Go Start> Run. Print
regedit in the opened window and click OK. In the opened Registry window find and delete all AVS4YOU folders:
HKEY_LOCAL_MACHINE > SOFTWARE > AVS4YOU (delete it).
HKEY_CURRENT_USER > SOFTWARE > AVS4YOU (delete it).
3. Go Local Disc C > Program Data > AVS4YOU (delete it).
Go Local Disc C > Program Data > Common Files > AVSMedia (delete it).
Now install the program on your PC:
http://download.avs4you.com/AVSVideoConverter.exe
Please inform me on the result