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Posts: 3
Registered: 02.02.2011
02.02.11 12:54:34
Hi Folks,

I just upgraded from video converter 6 to 7 (latest version).

Now i am trying to convert the same movie i just converted with the old version 6 of the converter. While it still is not finished i already notice that it seems to not use multiple cores (its activated in the settings). CPU usage keeps hitting the 25% mark on this quad core system with Win XP Pro 64Bit.

Do you have any idea what might be causing this?

Cheers
David
Al
Support Manager
Posts: 166
Registered: 08.07.2008
02.02.11 23:46:31
To: David1234

- specify the format of the file you are trying to convert and its origin;
- specify to which format you convert and which presets you select;
- specify your PC configuration.
I'd recommend to completely remove the older version vefore new installation.
Instructions here
Posts: 3
Registered: 02.02.2011
03.02.11 02:09:42
- input format is .mkv at 720p
- output is mpeg in just the standard config the converter 7 brings
- profile: DVD NTSC-kompatible - (MPEG-2, 4000 kbps, 720x480, 29.97 fps)
- pc config is in my profile

Uninstalling and installing again didnt change anything. The conversion takes about twice as long with the converter 7 compared to converter 6 with the same input/output config. The avsvideoconverterhost.exe keeps hitting 30% cpu usage on this quad core system. converter 6 went straight to 100% CPU and finished in about 120 min while converter 7 takes almost 3 hours.

The reason why i upgraded to converter 7 were some forums posts about performance improvements of the second conversion phase where the file is assembled on the hard disk after the actual conversion. The phase with low cpu usage at the end of the overall process...
Al
Support Manager
Posts: 166
Registered: 08.07.2008
03.02.11 02:31:28
To: David1234

Thanks a lot for the info, we will try to reproduce the issue, I hope it will be fixed soon.
P.S. You can download previous version following that link
Did you have such issue while working with any other file types?
Posts: 3
Registered: 02.02.2011
03.02.11 04:33:19
I just tried mp4 and avi to dvd conversion. The behaviour is the same. Low CPU utilization.
Profile: DVD NTSC High Quality (HQ 60/108 Min. on 1 DVD....
Posts: 2
Registered: 20.03.2011
20.03.11 10:31:21
If it helps at all - I am looking at my task manager and it is only showing 4 of my 8 cores are being utilized ...
Posts: 2396
Registered: 29.01.2012
21.03.11 08:17:49
To: allen@arrowtelsystems.com

Hello,

Could you please specify your CPU?

Regards.
Posts: 2
Registered: 20.03.2011
21.03.11 22:19:26
I have an I7-860

By the way I reinstalled version 6 and it is working fine - so it really seems to be version 7
Posts: 2396
Registered: 29.01.2012
22.03.11 03:57:36
To: allen@arrowtelsystems.com

Yes, the problem has already been discussed in this topic.
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