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lzr
Posts: 21
Registered: 25.09.2008
28.09.08 11:51:16
I have the same problem with making mov to mov movie in AVS Editor. Totaly out of sync. After pasting the new dll proposed here the problem persist. Same problem with mov file to avi movie.
My sound of the original mov is out of sync before any action taken in the Editor.

BTW, the AVS converter 6 output is good for any conversion output.
Posts: 34
Registered: 16.05.2008
29.09.08 04:15:57
To: lzr

Hello,
we will need some further information to be able to "locate" the root of the problem:
1. we need to know the version of AVS Video Editor program you use;
2. we need to know the version of AVS Video Converter program you use;
3. the main thing we need to know is the succession of the programs installations - what was installed first and what next - converter or editor?
4. the last but not the least - whether you have any of our other programs installed, and if yes - then we will need to know their versions as well and the installation order.

Thanx in advance.
Best regards.
Posts: 1
Registered: 05.10.2008
05.10.08 03:38:19
Version 6.2.2.287

Same problem converting AVI to anything.
Posts: 34
Registered: 16.05.2008
06.10.08 03:59:17
To: fixyourdns

Hi,
we wll need the source file you are trying to convert to find the reason for the problem. Please attach it to your reply in case it is smaller than 10 Mb, if it is bigger, you will be able to upload it to our ftp-server (we will give you the detailed instructions if you need them).
Best regards.
Posts: 2
Registered: 08.10.2008
11.10.08 00:27:41
To: Dam


(1) Similar problem converting VOB to AVI using HD 1080p profile. Audio runs normal, but video runs in slow motion, therefore the audio-video is out of synch.

(2) Replaced with the recent AVSAVIFile3.dll file and re-converted using HD 1080p profile. Same result.

(3) Re-converted using MPEG-4 1500kbps profile and it worked, resulting in a normal, synched video.

Version 6.2.2.287
VOB file size: 165MB
Attached screen shot of Advanced Detail for reference.

Thanks,
Brian Johnson
http://www.BetterBusinessElectronics.com
Dam
Administrator
Posts: 569
Registered: 16.05.2008
13.10.08 01:20:38
To: Brian Johnson


Hello Brian,

We will be glad to receive the file you try to convert. Please, upload it to our FTP server. I will sent the FTP information to your mail.

Best Regards
Posts: 5
Registered: 29.08.2008
14.10.08 22:14:32
Hello!

As I stated before, I used your new DLL file and it fixed on of my issues

I have now confirmed that it fixed all my AVI to WMV or AVI conversions. *SUPER*

It even fixed most of my Mp4 and MOV conversions. All my sound files seem to be in sync now.

However, some of my MOV conversions are still jumpy and seem to be missing frames.

I've uploaded video (2 sample MOV originals and 2 sample wms targets) as well as a screen shot of the conversion panel in advanced mode. See, I'm a pro now! ;-)

Video was taken with an Aiptek 1080P video camera. Let me know if you need anything else!

Thanks again for fixing 90% of the issues I was having! *OK*

-Mike
Posts: 3
Registered: 15.09.2008
16.10.08 20:34:35
To: stefam


I've tried all the fixes you have mentioned. I can't get any video to sync. What I'm trying to do is record live TV with my TV tuner using Microsoft Media Center. This creates a dvr-ms file. I have tried to convert to AVI, MPEG, MP4, WMV and it doesn't matter. The sound and video start out in sync but before the process is finished for a one hour video the audio is out of sync with the video by anywhere from a couple seconds up to 7 or 8 seconds. I have tried multiple profiles but it still is the same. Can anyone please help. Does anyone else convert dvr-ms files?

Larry Brown
lbrown9104@aol.com
Dam
Administrator
Posts: 569
Registered: 16.05.2008
20.10.08 05:24:50
To: -Mike

Hi,

We received your files, thank you. We will inform you as soon as the problem is solved.


To: lbrown9104@aol.com


lbrown9104@ao...:
record live TV with my TV tuner using Microsoft Media Center. This creates a dvr-ms file. I have tried to convert to AVI, MPEG, MP4, WMV...

We would like to receive the sample of the dvr-ms files. Please upload it to our FTP server. I will send you the FTP information to your mail.

Hope to hear from you soon.

Best Regards
Posts: 3
Registered: 13.11.2008
13.11.08 19:00:30
Hi,

I have a full length DVD video (movie with no protections) on my hard drive that i am attempting to convert to either an AVI or a MPEG file (preferably AVI). Although the conversion appears to run correctly, when the resulting video file is played back, the sound is not properly synched with the video. I have tried several profiles, but the result is the same out of synch audio. It would seem that I am having many of the same audio synch issues, however, I am using AVS Video Converter version 5.6. Will the fixes discussed here also work for version 5.6 of the software or will I need to upgrade to version 6?

Thanks,
Scott
Dam
Administrator
Posts: 569
Registered: 16.05.2008
14.11.08 05:16:02
To: sad13

Hello,

Yes, I think your problem will be solved with the update to AVS Video Converter 6.2
Please check your e-mail for the update details.

Please inform us, if the issue is still remains.

Best Regards
Posts: 3
Registered: 13.11.2008
14.11.08 06:26:06
To: Dam
Thanks! I'll try and let you know.

Best Regards.
Posts: 3
Registered: 13.11.2008
14.11.08 17:13:10
To: Dam


I've downloaded and installed Video Converter V.6.2.3.314 and i am having the same problems. I've tried a couple of the default profiles for AVI, MPG, MOV and WMV and have attempted to replicate the settings of the input video, but nothing seems to be working. What is the best way to proceed?

Thanks.
Posts: 1
Registered: 16.11.2008
16.11.08 08:09:31
I have video synch problems, too. I have the latest version installed. I also tried copying in the"fixed" version of the .dll file.

This needs to be fixed!
Dam
Administrator
Posts: 569
Registered: 16.05.2008
18.11.08 04:26:01
Hello,

sad13:
To: Dam

I've downloaded and installed Video Converter V.6.2.3.314 and i am having the same problems. I've tried a couple of the default profiles for AVI, MPG, MOV and WMV and have attempted to replicate the settings of the input video, but nothing seems to be working. What is the best way to proceed?


To reproduce the error, we would like to receive the input file. I will send the FTP details to your e-mail.

neognat:
I have video synch problems, too. I have the latest version installed. I also tried copying in the"fixed" version of the .dll file.

We are ready to solve the issue, but for that we need more information.

Please precise:
- the origin and the format of the input file
- what preset you choose for the conversion
- send us a screenshot of the Advanced window. Launch AVS Video Converter>set the conversion Parameters>Advanced

Best Regards
Posts: 1
Registered: 14.01.2009
14.01.09 16:39:58
To: Dam


I'm having the same problem trying to convert dvr-ms files to mpeg2. The audio is out of sync. If you need files I will be happy to ftp them to you.

Thanks,
Jim
Dam
Administrator
Posts: 569
Registered: 16.05.2008
15.01.09 01:20:12
To: jimbarron

Hi Jim,

I sent you the FTP details.

TIA
Posts: 9
Registered: 17.01.2009
17.01.09 12:42:02
Greetings , AVS team
i am experiencing this problem as well i havent tried all features on VC6 because i only need to convert .avi to DVD's
the problem is with sound sync

some of the little videos which is less then 40 minutes in duration will convert with no problems
but videos more then 40 minutes in duration will give me sound sync problems for like half a sec which is unnoticable , however videos with 1 hour and 30minutes will give me worst sound sync problems for like 3 , 4 , 6 seconds.

i wish you all the best because im 1 of your customers so i like telling my friends im with the best converting software.
Posts: 1
Registered: 15.01.2009
17.01.09 12:43:02
I converted a wma/video file to dvd(.vob) etc..I then burnt it onto a dvd using an external dvd burner, it plays on my tv, but the sound is off synch and it plays in a slower speed.
thank you
Dam
Administrator
Posts: 569
Registered: 16.05.2008
19.01.09 04:36:04
To: italiancapo

To: norkgb

Please, also:
1. Launch AVS Video Converter and choose the input file
2. Select the preset
3. Double click on Advanced button
4. Make a screenshot of the Advanced file information and attach it to the post.

Hope to hear from you soon.
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