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Posts: 2
Registered: 29.01.2009
29.01.09 11:05:30
i just bought this software on ebay and install it on my computer. the reason i bought this software is because i bought a new window vista and my camra's videos are MOV and window vista don't support MOV so i can't make a movie in the movie maker program. i conver the videos into AVI with AVS video converter and it lets me put it in but it won't show me the videos but the sounds of the video works though. What am i doing wrong that it doesn't work?
Administrator
Posts: 1786
Registered: 22.01.2009
12.02.09 01:52:59
To: tria05

Most likely, the appropriate codec is not installed on your PC. In order to find out which one is required, please provide us with the information on the codec the file converted is encoded with. Open your AVI file in AVS Video Converter, make a screenshot of the Advanced window of the program (click on Advanced > File Information) and attach the screenshot here. This would help us to find a solution to your problem.

Regards.
Posts: 1
Registered: 25.02.2009
12.02.09 01:53:59
I converted a YouTube video (flv) to AVI and the Windows Media Player plays the sound but not the video. Would anyone have a solution to this problem. Thanks.
Administrator
Posts: 1786
Registered: 22.01.2009
25.02.09 22:27:57
To: catherae

This seems to be the same problem. Please follow the instruction above.

Looking forward to hearing from you
Posts: 2
Registered: 10.03.2009
10.03.09 11:29:57
Not sure if I should atart a new thread??? I have the same problem?? This is all new to me, thanks for the help, can't wait to see this work!!

Michelle
Attached files:
Administrator
Posts: 1786
Registered: 22.01.2009
11.03.09 01:09:41
To: sydneysnana

According to the screenshot attached, the converted video is encoded with DivX/XviD codec. In case it is not played (only audio is heard), the reason might be that this particular codec is not installed on your PC. Try downloading and installing it. You can use the link given by cotoPeC within the following topic.

Best regards
Posts: 2
Registered: 10.03.2009
11.03.09 08:16:35
To: nadin


Ok which version?
Michelle
Support Manager
Posts: 87
Registered: 06.05.2008
11.03.09 08:31:26
To: sydneysnana

4.7.0 is available, try FULL version
Posts: 7
Registered: 14.03.2009
11.03.09 08:32:26
I converted a file from vob to wmv in the converter 6. The statement was that the conversion was successful, but no respond in any player (windows media player, power dvd).
Can anyone tell me the reason and what can be done?
Thanks
Administrator
Posts: 1786
Registered: 22.01.2009
16.03.09 02:15:58
To: tovaz@bezeqint.net

Please make use of the solution offered above
Posts: 7
Registered: 14.03.2009
16.03.09 07:48:14
I downloaded the k-lite codec pack, and no change - no video but audio. i enclose the file information
Attached files:
77.87 KB
Administrator
Posts: 1786
Registered: 22.01.2009
17.03.09 02:03:25
To: tovaz@bezeqint.net

You need to install WMV9 codec. Please find the .exe file attached.

Also note, when converting DVD movies please choose VIDEO_TS.IFO as an input file.
Attached files:
Posts: 7
Registered: 14.03.2009
17.03.09 04:25:21
Thank you, nadin.
I have installed the codec as you suggested, and unfortunately there is no change -again only audio whith a colleftion of stills, but no video. Do I have to reconvert the file? to format Avi for example? But then if this will help with the video - will it be possible to include the film in a presentation in powerpoint?
Tova
Posts: 7
Registered: 14.03.2009
17.03.09 05:06:55
Hi, Ndin
I reconverted the file - this time to avi, and it played video and audio synchronised. Yet, when I added the file to my presentation, it played only video without audio.
Hope there is some solution!!!
Thanks in advance,
Tova
Administrator
Posts: 1786
Registered: 22.01.2009
18.03.09 04:32:15
To: tovaz@bezeqint.net

Have you converted VIDEO_TS.IFO file? Please make sure this file is correct, i.e. is played correctly in different players.
Could you specify the exact preset you have chosen when converting this file to AVI (or either open VIDEO_TS.IFO file in the program once again, choose the preset and attach a screenshot with all the settings, i.e. with the Advanced window of the program).

tovaz@bezeqin...:
and it played video and audio synchronised.
Which players have you used to playback the converted file?

tovaz@bezeqin...:
Yet, when I added the file to my presentation, it played only video without audio.
Specify the software you are using (program and version).
Does this problem occur when you preview the file in the program or after you build your presentation?

Hope to hear from you soon
Posts: 7
Registered: 14.03.2009
18.03.09 07:48:16
Thank you so much for trying to help!
I attach a screen shot of the details you wanted to see. The video played well on 2 programs: windows media player and power DVD, but in the presentation (power point 2007) the window was pitch bkack and only sound was heard.
Attached files:
78.14 KB
Posts: 7
Registered: 14.03.2009
19.03.09 07:30:22
Clarification: when building the pesentaion. power point accepts theaddition of the vidow, but when i start playing thepresentation, the video won' playback, only the sound is heard.
Posts: 7
Registered: 14.03.2009
23.03.09 02:40:42
Nadin,
I see that you are online. Can you please refer to my request?
Thank you,
Tova
Administrator
Posts: 1786
Registered: 22.01.2009
23.03.09 02:44:03
To: tovaz@bezeqint.net

We have checked up PowerPoint 2007 for playing back the specified file format and it really plays audio only, with no video. So this is not the codecs issue. It seems as if PowerPoint does not use DirectShow to playback the movies, but the old controls used in 1997 version.

However, this question should be addressed to Microsoft, not us. If the file converted could not be played in WMP or PowerDVD this would have been conversion problem, but this is not the case. You might find it useful to search for some Help information concerning films addition in PowerPoint or contact Microsoft.

Best regards
Posts: 7
Registered: 27.03.2009
31.03.09 00:30:42
tria05:
... the reason i bought this software is because i bought a new window vista and my camra's videos are MOV and window vista don't support MOV so i can't make a movie in the movie maker program....

I have Vista and one of the first programs I added was QuickTime Player and I paid for the upgrade to the Pro version for $30 for two main reasons. One is that many (not all) web presentations that use the QuickTime plug-in for playback can be downloaded (usually, unless the author restricts with DRM) and saved to my computer for viewing offline.

The second reason for getting the Pro version is what you were looking for. They call it Exporting (a menu Item from the File Menu) which is how to convert media formats. There is a preset for AVI format. Also there's a advanced button to tweak the settings for codec compatibility.

I discovered a third reason to get the QuickTime player (pro version not required for this) was that Vista does "kind of" support MOVs and MP4 H.264 because in Windows Explorer you can "PREVIEW" many files in a special 'pane' on the right side.
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