I'm getting a framerate error for one of my clips. My project is 30 fps and the clip that I want to add is 25 fps. I've tried using video editor and remaker but can't find the utility to change the framerate. I have the full set of video tools.

what do i use and where do i find it?

To: lbeck


Hello,

Please note, that you can change the frame rate for the output files in the advanced section. Please find the instruction for AVS Video Editor.

If it doesn't resolve the issue, please describe the situation in detail attaching screenshots.
Best regards!

Helga:

To: lbeck Hello, Please note, that you can change the frame rate for the output files in the advanced section. Please find the instruction for AVS Video Editor. If it doesn't resolve the issue, please describe the situation in detail attaching screenshots. Best regards!

Thanks so much for your expertise. I was unable to find the advanced section. A search of the AVS video editing material rendered "use an advanced timeline or a storyboard for accurate editing, easy and clear navigation and video effects application" without help. But I was able to change the framerate with other software that I have. Unfortunatdly I'm still not able to get Video Remaker to accept one important video file for USB stick.

AVS Video Remaker continues to return error messages. Please see the attached image. Thank you again for your continued expertise.

To: lbeck


Hello,
Thank you for the information,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download the latest versions of the programs from our website.

Now install the software on your PC anew.

If it does not solve the issue, please contact us again.

Best regards!

Helga:

To: lbeck Hello, Thank you for the information, To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below: 1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. 2. Download the latest versions of the programs from our website. Now install the software on your PC anew. If it does not solve the issue, please contact us again. Best regards!

Yes, that worked and I appreciate your help.

Is there anything that I can do/fix without deleting all of the AVS programs and my inputs? I'm concerned that whatever bug(s) remain in the software may cause the same problem in the future and I won't know if it's me or the software. I'm fairly proficient with PC and I'd much rather backup and e.g. fix registry entries instead of the global deletion/reinstall that you sugggest.

Lee

To: lbeck


Hello Lee,

Thank you for a kind reply. We are glad that the issue is resolved.

We kindly note you that the complete uninstalling and updating to the new version is a standard procedure. It helps to solve the incorrections that may have occurred during installation of the previous versions or after some system crashes. If a more detailed analysis of the problem is required, we will provide instructions that are appropriate to the specific problem and situation.

Should you need further assistance, please let us know,
Best regards!