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Posts: 2
Registered: 09.04.2021
12.04.21 19:04:52
The codecs does not load when selecting WMV or WMA. The 2 program crashes with latest version of AVS Video Converter and AVS Audio Converter.

Is anyone else having this problem?

I already logged queries in support-stlll no response.

Francois
Posts: 45
Registered: 19.03.2021
13.04.21 09:05:15
To: francois.marais1984@outlook.com


Hello Francois,

Thank you for your request!

Our manager has contacted you through the support system support.avs4you.com

Best regards
Posts: 2
Registered: 09.04.2021
13.04.21 17:50:02
To: francois.marais1984@outlook.com


Hi Andrew

I've already numerous times uninstalled and re-installed AVS software via the uninstall tool provided.

I also send a reply to Helga via the support system. This does not solve the problem.

I would appreciate it if someone can provide me with proof where AVS Video Converter and AVS Audio Converter works with WMV and WMA.

Best regards

Francois
Posts: 45
Registered: 19.03.2021
15.06.21 09:16:53
To: francois.marais1984@outlook.com


Hello Francois,

You have been assisted in AVS Support System.

Best regards,
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