Video Editor 9.1 hangs every time I attempt to import a file, and now I can't even attempt to close the app without it hanging.
I'm running win10, and everything is up to date. I will attach the last couple of windows events associated with the hangs.
Any help would be gratefully accepted.


Log Name: Application
Source: Application Hang
Date: 14/10/2019 3:05:57 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The program AVSVideoEditor.exe version 9.1.1.336 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 154
Start Time: 01d581f919b058ba
Termination Time: 120
Application Path: C:\Program Files (x86)\AVS4YOU\AVSVideoEditor\AVSVideoEditor.exe
Report Id: 448a4d5b-1798-4e49-8a60-f32c81b57237
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-thread

To: PRabbit

First of all, please check this option:
Settings -> Preview -> Video rendering = "Use video buffer" (recommended for Windows 10).

Also you need to check the decoder settings:
Settings -> Acceleration .

It is important to properly configure decoding depending on the PC configuration and settings in the Windows system.

Please specify your PC configuration (CPU, video cards).

And please read these instructions:
How to set NVIDIA® as a preferred graphics processor for the AVS4YOU applications on your laptop?

How to set NVIDIA® as a preferred graphics processor for the AVS4YOU applications on Windows 10?

How to set Intel® Graphics as a preferred graphics processor for the AVS4YOU applications on your laptop?

How to set Intel® Graphics as a preferred graphics processor for the AVS4YOU applications on Windows 10?