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Posts: 2
Registered: 10.05.2019
10.05.19 13:14:44
Hi,

Has anybody had any useful help from "support" recently?

I have days and days go by with no information.

Then when they do reply they ask me to do things that I have tried before - which did not help.

Are they all on holiday???

Getting fed up.
Nat
Posts: 2364
Registered: 03.07.2008
13.05.19 11:44:59
To: wigan1

Dear user,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 2
Registered: 10.05.2019
15.05.19 08:24:17
To: Nat

Hi Nat,

I have had a problem since 28th April [3 half weeks] and I seem to get very slow replies from support.
Days and day go by while i can not use my video editor.
I think I have been very patient but feel that have not been getting a good service from my lifetime support.

I need a working Video editor and to test my windows 10 PC I have tested quite a few free to download Video editors and they have all worked ok

How do I go about getting a refund for my licence?

Kind regards

wigan1
Nat
Posts: 2364
Registered: 03.07.2008
16.05.19 09:25:10
To: wigan1

Dear user,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards
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