When I import media files (videos mainly) AVS cuts the video before I can modify it myself and I lose part of the video. I check the properties and it even says that the audio is 8 secs longer than the video why is it doing this? I have also attached a photo of the file information showing the different times

To: Ajamu39
Really need help with this...

To: Ajamu39

Dear user,

To avoid the problem please completely reinstall AVS4YOU software following the instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Please inform about the result.

Kind regards