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Posts: 41
Registered: 15.12.2009
09.02.19 22:40:32
Hi.
I have vertical black line on the right of the video (about 1px).

Source:

resolution: 2304x1296 (16:9)
aspect ratio: 16:9

Target:

resolution: 1920x1080 (16:9)
aspect ratio: 16:9

I think program have problem with number rounding.

Regards.
Administrator
Posts: 73
Registered: 15.02.2013
14.02.19 13:46:23
To: markac
Hello, have you contacted AVS support yet https://support.avs4you.com/Support.aspx ?
Posts: 41
Registered: 15.12.2009
14.02.19 15:30:01
To: Tess

Hello.
No, I did not send.
Posts: 41
Registered: 15.12.2009
14.02.19 15:31:52
To: Tess

Hello.
No, I did not. I sent too many request with another issues and I don't wanna be intrusive :D
This post can help others to some extent.
I use h.264 encoder.

Regards.
Administrator
Posts: 73
Registered: 15.02.2013
15.02.19 12:05:47
To: markac
Please attach the file to the message.
Posts: 41
Registered: 15.12.2009
12.03.19 11:36:02
To: Tess

From output file or resource?
See attachment.
I believe that such a company has many test clips and can check it out by self.

Regards.
Attached files:
2585.4 KB
Nat
Posts: 2364
Registered: 03.07.2008
15.03.19 13:02:29
To: markac

Dear user,

To avoid the problem please completely reinstall AVS4YOU software from your PC. Instructions below:

1. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

2. Download and install the latest versions of the necessary programs from our website.

Please inform about the result.

Kind regards
Posts: 41
Registered: 15.12.2009
24.03.19 07:12:58
Hi.

---
Many other bugs has been added in 9.0.2.332.
Media Library window is empty after auto application exit after rendering.
Next day I reopen project and it has been marked as "not saved".
Media Library is EMPTY and import from Media Library.vec file nothing changes.
---

Updating text labels still can freezes application after some time when we edited long movie (20 min for example)
and we must kill the application process. After this we can expect a loss of the media library.
That's why I always make export media library in previous version, but in newest this is no longer work.
---

Black bars is fixed i see.
Developer
Posts: 221
Registered: 08.09.2009
25.03.19 10:37:54
markac:
Many other bugs has been added in 9.0.2.332.
Media Library window is empty after auto application exit after rendering.
Next day I reopen project and it has been marked as "not saved".
Media Library is EMPTY and import from Media Library.vec file nothing changes.
---
Updating text labels still can freezes application after some time when we edited long movie (20 min for example)
and we must kill the application process. After this we can expect a loss of the media library.
That's why I always make export media library in previous version, but in newest this is no longer work.

No, work with Media Library (.vec files) in the new version 9.0.2.332 has not changed at all.

Maybe, you have some problems with video decoding.
Please answer on some questions:
1) What is the video codec in your source videos: H.264/AVC, H.265/HEVC or MPEG-4?
2) What is the configuration of your PC: Windows version, model of CPU, video cards - one or several (Intel, NVIDIA, AMD/ATI)?
3) What is the value of the option "Settings -> Acceleration -> Intel Media decoder -> Type"?
Posts: 41
Registered: 15.12.2009
16.06.19 17:29:11
To: RomanN

Media Library still disappears after we close Application normally (not always).
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