To: jamjen
Dear user,
To avoid the issue please try to reinstall AVS4YOU software following the instructions below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.
3. Download and install the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx
Try to capture from screen and inform about the result please.
Thank you for cooperation.
Kind regards