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Posts: 1
Registered: 22.06.2015
22.06.15 18:28:55
I have been doing a project for almost a year. (The 25th will be one year.)
I like the software and have not had any problems until today.

Last night I saved the project and turned my computer off. Then it updated.

This morning I got on my videos folder and clicked on the project. Then it said: Can't load project. It can be missing or corrupted.

I restarted the computer and it still said that. None of my other projects are showing either. All of the older projects made says the same error. It took a year to do the project and 3 days before I can share the first part of it, is gone.

Was it because of the Windows Update?

(I have not moved the file to a new folder, I have not opened it on WordPad or anything different.)
Nat
Posts: 2364
Registered: 03.07.2008
23.06.15 08:45:21
To: Red17

Dear user,

To avoid the problem please completely uninstall AVS4YOU software from your PC. Instructions below:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it.

3. Download and install the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx

Please let me know if I can be of any further assistance to you.

Kind regards
Posts: 36
Registered: 19.07.2015
26.07.15 16:53:35
Hi, I think this also be done by disabling any security software that you have for testing purposes?
Nat
Posts: 2364
Registered: 03.07.2008
29.07.15 11:57:23
To: rickyjm

Thank you for the suggetion.

Disabling the security software can help.
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