To: Nutcracker
Dear user,
I am really sorry for the delay in reply.
Could you please send us the screenshot of the subtitles with HTML code that is visible in the video.
To make a screenshot, please,
- press PrtScn to copy the screenshot to the clipboard;
- open a graphics editing program (e.g. Microsoft Paint, select Start\Run..., enter 'mspaint' and press OK to start it);
- press Ctrl+V to paste the screenshot from the clipboard;
- save the image in PNG format;
- attach the image file to your message.
If possible please attach the subtitles with HTML code to your next message.
Thank you for cooperation and understanding.
Kind regards