To: clifton bland
Dear Clifton Bland,
If your MP4 video can be played without any problems on any of your PC players, please try to delete all the software traces following the instructions below:
1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.
2. Follow
this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.
3. Download and install the latest version of AVS Video Editor from our website:
http://avs4you.com/downloads.aspx
Inform about the result please.
Best regards.