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Posts: 1
Registered: 25.05.2013
25.05.13 05:59:50
I bought the unlimited version and proceeded to download the latest AVS video converter. I was sent by email to register key together with the instructions. After installation and key register, I opened the application only to get this EAccess Violation message. Wrote the support link and still no response. It has been 5 hours already so I'm stuck with a newly purchased software that does not work. Tried to uninstall and install the package version. Same thing. Uninstalled the Package and reinstalled the AVS Video Converter - same thing. Can anyone send me a simple guide please. Tx EDC
Administrator
Posts: 73
Registered: 15.02.2013
27.05.13 10:27:15
Dear user,

Your request has been answered in On-line Support System. Please access on-line support system at http://support.avs4you.com/support.aspx

Best regards
Posts: 59
Registered: 15.06.2013
20.06.13 17:12:05
To: 100delcarmen@gmail.com


Hi 100delcarmen, would you be so kind enough to paste the solution on how to get this issue fixed please?
Nat
Posts: 2364
Registered: 03.07.2008
21.06.13 07:02:33
To: doncht

Dear user,

Please make sure that you followed the instructions below to reinstall AVS software:

1. Go Start > All Programs > AVS4YOU > Uninstall. Please make sure to click the "Check All" button.

2. Follow this link and download the utility that will automatically remove all AVS software components from your PC. Save the utility on your computer and launch it. It is highly recommended to leave the default option "Delete license key-files" checked.

3. Download and install the latest versions of the necessary programs from our website:
http://avs4you.com/downloads.aspx

Please inform if the problem has been resolved.

Best regards.
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