To: greggustin
Dear user,
To avoid the problem with black border in AVS Video Converter: press the Advanced button after selecting the output format, in Conversion options tab make sure you selected the output frame size to be the same as in input, in aspect correction tab Input video aspect correction original is selected.
Concerning the sync issue:
- specify if the original file can be played on your PC players without any problems,
- send us the screenshot of the advanced options in AVS Video Converter with the input and output file settings selected,
- specify if video and audio is out of sync on the preview window of AVS Video converter: press the Edit button on the top toolbar.
Thank you for cooperation.
Kind regards