I have appreciated good responses from tech support in the past - not real timely, but still the responses would come within a week or so. I now have three posts for support and none have been answered for a couple weeks. Anyone else experiencing this?

AVS is not very responsive to suggestions on their products but generally come through eventually in support requests. I haven't seen any notes about vacation or anything.

To: hugakoala@gmail.com

Dear user,

We are sorry for the inconvenieces caused. Your message has been lost due to tecnical issues.

You have been answered in AVS Support System, please use your e-mail and password to track the answer.

Thank you for understanding.

Kind regards

It's a bit different lately, in a positive way. I think issues are being responded to in a prompt manner lately.

To: davidfrost

Thank you for your opinion.

We are trying to do our best to improve our support service.

Kind regards