Hi have 2 computers an old un upstairs running windows XP----- media player works.

Have bought a new un for downstairs running 64 bit windows 7 have bought extra licences, media player on this does not work. should start up with avs4you logo---but doesn't-------I pick a file----plays the audio but no video picture-------if I take a screen shot----it will produce a still-----any ideas------Is there something wrong in the regidit key of the computer which is stopping it working-------other progs video editing-----photo editing-----and the others work fine----it's the media player that will not work---------have deleted and reinstalled it but it still won't work.------I can live without it-------but I would like to get it working and would also like to know the reasons why it won't.----thanx in anticipation. dibs.

Problem solved-------computer returned to factory settings-----media player reinstalled and it now works-------it seems that this player is pretty much stable---I googled my own original question, and could find no postings where the software did not work------So AVS4you well done.

Further to my posting------I have found out the reason why the media player would not work------it's got something to do with video overlay---------Yes the player worked----that is until I remembered that after the factory reset and re installation, I had not set the computer to run 2 displays, I have 2 outputs from my video card. one to my main display, which user a a multi pin plug, and the other a HDMI cable which goes to our house flat screen TV.----- I set the 2 displays up. Turned the TV off and went back to my main computer monitor, ran media player and it didn't work---------put the TV back on and looked at both screens----worked on the house TV----- picture and audio-------- on the computer monito ---- audio but no picture.

Obviously I do all my work on the computer monitor, but stream movies to the house TV. So the work around is to unplug the HDMI cable from the TV which gives me a full working media player on the computer monitor.----------So the factory reset and re installation was a waste of time-------SOONER OR LATER SOMEONE ELSE OUT THERE WILL HAVE THE SAME PROBLEM AND WONDER WHAT HAS GONE WRONG, WELL I'VE JUST GIVEN YOU THE SOLUTION-----dibs.

P.S. windows media player streams to both screens, audio and picture present------------AVS4YOU if you are reading this, a tweak or a plugin may be needed.

To: dibs

Hello,

Thank you very much for providing this information.
We have forwarded it to our developers.

Best regards